HYBRID - Epic Interface Analyst (Software Development Specialist 3)

Who we are…

The mission of the Ohio Department of Mental Health and Addiction Services (OhioMHAS) is to provide statewide leadership of a high-quality mental health and addiction prevention, treatment and recovery system that is effective and valued by all Ohioans.

OhioMHAS Values:

• Contribute and Collaborate
• Serve Compassionately
• Deliver Quality
• Be Accountable

At OhioMHAS we strive to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to balance efforts toward providing prevention and recovery supports and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success.

OhioMHAS Information Services is the technology arm of the third largest cabinet level agency in the state of Ohio. We support more than 3,200 employees within six regional inpatient behavioral health hospitals, Ohio Pharmacy Services and Central Office. We develop and support technology for several critical business solutions used by the agency as well as by county and local behavioral health care providers across the state.

Role Overview:

As an Epic Interface Analyst supporting the Epic Clinical Systems at OhioMHAS, many opportunities are offered to impact family, friends and the residences of the State of Ohio. The Analyst in this role will primarily work with the initial implementation of the Epic System and then support the system and end user to make sure the technology is optimized for our Regional Psychiatric Hospital for enhanced work processes and overall patient care. We are a close-knit community of IT staff and develop applications which allows mental health and addiction providers to serve our community in need. Our applications support, regulate, fund and collect data to allow our organization the ability to respond to those in crisis as well as those needing continuity of care.

At OhioMHAS, our IT staff is motivated by the agency’s mission, and we are accepting applications for an Epic Interface Analyst [Software Development Specialist 3 (6994), Primary technology: Integration Middleware, Secondary: Electronic Data Interchange (EDI)], within the Office of Information Technology, headquartered at the James Rhodes State Office Tower, 30 East Broad Street, 33rd floor, Columbus, Ohio 43215.

What you will do…

• Develops and maintain system interfaces;
• Focuses on HL7 integration supporting back-end processes for financial and clinical applications and reporting;
• Works with end-users and project teams to analyze and document data and workflow processes;
• Analyzes interface specifications from both the sending and receiving systems to determine feasibility and interface methodology;
• Assists with maintenance of integrated infrastructure including routine support, upgrades, problem diagnosis and performance tuning;
• Assists project manager in development of project plans focusing on technical work requirements and effort;
• Participates in go-live event developing detailed plan, coordinating resources, providing support, training and troubleshooting assistance;
• Provides technical support to system end users functioning as the primary resource for managing and resolving system issues;
• Research and investigate new technologies or workflows as needed to support operations;
• Collaborate with stakeholders (internal, members, vendors) to address integration issues.

This position will require out of state training.

What’s in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.

Dental, Vision and Basic Life Insurance

• Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave
• 11 paid holidays per year
• Childbirth/Adoption leave

Employee Development Funds

• The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

Additional Benefits

• Participation in the Public Service Loan Forgiveness program.
• Flexible work schedules (currently teleworking 3 days a week; subject to change), and so much more!

Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Do you have the desire to make a difference? Join our Team! #teamOhioMHAS

Qualifications

The following are the minimum qualifications for this position. For further consideration, applicants must clearly identify how qualifications are met within the education and/or experience sections of the application.

The ideal candidate, at minimum, must have the following:

Alternative 1:

• Completion of undergraduate core program in computer science or information systems

And

• 36 mos. combined work experience in any combination of the following:
  • assuring requirements are defined and approved, performing code reviews and ensuring application development standards are met including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.

Alternative 2:

• Completion of associate core program in computer science or information systems

And

• 42 mos. combined work experience in any combination of the following:
  • assuring requirements are defined and approved, performing code reviews and ensuring application development standards are met including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.

Alternative 3:

• 60 mos. combined work experience in any combination of the following:
  • assuring requirements are defined and approved, performing code reviews and ensuring application development standards are met including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.

Or

• equivalent of minimum class qualifications for employment noted above.

Additional preferred qualifications:

• Epic certification in one or more Epic modules (Bridges) or certification to be initiated as directed and completed within 3 months upon completion of Epic training

Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Knowledge of: computer and electronics, oral and written communication tools and techniques, customer support and personal service, state and agency policy, procedures and applicable laws*, vision, mission and goals of agency*, software development principles and methods for design, development, testing and implementation of new or modified software, commonly used query language, mathematic principles relative to assigned area in IT, IT principles, methods and practices in assigned specialty area, standard software validation tools, software distribution tools and mechanisms, technical writing and documentation practices, systems performance management, requirements analysis principles and methods, back-up and recovery procedures, interrelationships of multiple IT specialties.

Skill in: reading comprehension, speaking, service orientation, troubleshooting, critical thinking, complex problem solving,
lead work, programming software analysis and evaluation, using data recovery tools and techniques, judgment and decision making, assuring quality, and identifying and specifying business requirements.

Ability to: stay abreast of current technologies in area of IT assigned, deal with problems involving several variables in familiar context, define problems, collect data, establish facts and draw valid conclusions, and prepare meaningful, accurate and concise reports.

(*)Developed after employment.

All answers to the supplemental questions must be answered completely and supported by the work experience/education provided on your civil service application.

The state of Ohio and OhioMHAS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are an applicant who is selected for an interview and require an accommodation, please contact the Human Resources Office so proper arrangements can be made.

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.