DUTIES:

1. Receiving, confirming, and entering purchase orders as needed; providing basic customer service including but not limited to providing tracking information, tracking current order status, checking stock status, providing basic product information, and trouble shooting unforeseen problems and suggest solutions; reading, researching, and routing correspondence; drafting e-mails and documents; collecting and analyzing information; initiating telecommunications

2. Maintain and enhance business relationships with current customers as well as seek ways to obtain new customers by identifying and contacting all decision makers, identifying and presenting new product opportunities and ensuring service excellence for every client interface

3. Provide accurate, complete, and timely updates, when required

4. Make business development calls to current and new customers

5. Respond to customer inquiries via phone and e-mail, assist customers during their evaluation process, create quotes and new customer accounts, co-ordinate with channel partners, and close sales

6. Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics

7. Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.

8. Maintains customer confidence and protects operations by keeping information confidential.

9. Prepares and submits accurate and timely reports by collecting and analyzing information.

10. Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.

11. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.

12. Contributes to team effort by accomplishing related results as needed.

SKILLS / QUALIFICATIONS: Customer Service Preferred, Verbal and Written Communication Skills, Customer service skills, Analytical and Problem Solving Skills, Multi-Tasking Abilities, Self-Starter, Ability to work independently & with others, Strong Follow Up, Detail Oriented, Reporting Skills, Familiarity with Microsoft Office, Organization & Time Management Skills, Presentation Skills, Travel Logistics, Ability to manage multiple tasks with changing priorities, Flexibility to perform job functions as needed.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• La Puente, CA 91744: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 3 years (Preferred)

Work Location: In person

Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.