Information Technology BA III Job at Health & Human Services Comm
Health & Human Services Comm Austin, TX 78751
$4,917 - $8,060 a month
**The position is eligible for full-time telework.**
Under the direction of the IT Business Operations Planning, Policy &
Performance Director, this position serves as business analyst and communication specialist with a primary emphasis on leading and facilitating communication and analysis related to IT communication and engagement projects (through customer-related responses, business requirements coordination across program areas, business rules and requirements solicitation from requesters, peer reviews, technical specifications and related artifacts review). Work involves coordinating the communication, awareness, and marketing of IT productivity resources, staff engagement and development efforts, and other initiatives as needed. Performs other duties as assigned. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.
Under the direction of the IT Business Operations Planning, Policy &
Performance Director, this position serves as business analyst and communication specialist with a primary emphasis on leading and facilitating communication and analysis related to IT communication and engagement projects (through customer-related responses, business requirements coordination across program areas, business rules and requirements solicitation from requesters, peer reviews, technical specifications and related artifacts review). Work involves coordinating the communication, awareness, and marketing of IT productivity resources, staff engagement and development efforts, and other initiatives as needed. Performs other duties as assigned. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Oversees the communication, marketing, and evaluation of IT productivity resources, staff engagement and development efforts, and future initiatives as needed. (35%)
Coordinates web environment design, deployment, and maintenance activities. This may include the gathering, development, and documentation of user requirements; the review, assessment, and development of business processes; the creation and validation of user acceptance testing; and the performance of post-implementation support of systems. (30%)
Designs web-based communication, including newsletter articles, emails, and banners. (25%)
Liaisons with business areas in IT to ensure the intranet and SharePoint environment support efficient operations, resource awareness, and knowledge dissemination. Liaisons with departments outside IT to coordinate communication efforts or other assigned project responsibilities as needed. (10%)
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Oversees the communication, marketing, and evaluation of IT productivity resources, staff engagement and development efforts, and future initiatives as needed. (35%)
Coordinates web environment design, deployment, and maintenance activities. This may include the gathering, development, and documentation of user requirements; the review, assessment, and development of business processes; the creation and validation of user acceptance testing; and the performance of post-implementation support of systems. (30%)
Designs web-based communication, including newsletter articles, emails, and banners. (25%)
Liaisons with business areas in IT to ensure the intranet and SharePoint environment support efficient operations, resource awareness, and knowledge dissemination. Liaisons with departments outside IT to coordinate communication efforts or other assigned project responsibilities as needed. (10%)
Knowledge Skills Abilities:
Knowledge of business analysis and requirements gathering.
Knowledge of project management principles and/or service-request lifecycle.
Skill in preparing technical documents and maintaining accurate versions of documents.
Skill in managing multiple and competing priorities.
Skill in analyzing and evaluating complex systems, processes, and issues.
Skill in working collaboratively and cooperatively with diverse groups.
Ability to communicate effectively across a broad range of customers, with a varying level of skill and needs.
Ability to implement basic user experience principles to elicit strong end user materials.
Ability to integrate business rules into system requirements.
Ability to establish goals, objectives, and timelines.
Ability to recognize potential problems or delays early and proactively develop plans to avoid delays.
Ability to analyze and interpret technical information.
Ability to build, establish, and maintain effective working relationships and coalitions and communicating effectively in person, by phone and by email.
Ability to respond to customer inquiries and communicate effectively on assignment status.
Ability to resolve customer issues with a focus on customer satisfaction.
Registration or Licensure Requirements:
None
None
Initial Selection Criteria:
Graduation from an accredited four-year college or university with major coursework in business, communications, computer information systems or a related field.
One year of appropriate experience may be substituted for the required education on a year-for-year basis.
Experience in business analysis, project management, and marketing preferred.
Experience working with SharePoint preferred.
Experience in developing communication plans, working on projects with a major information dissemination aspect, or overseeing web-based communication activities preferred.
Graduation from an accredited four-year college or university with major coursework in business, communications, computer information systems or a related field.
One year of appropriate experience may be substituted for the required education on a year-for-year basis.
Experience in business analysis, project management, and marketing preferred.
Experience working with SharePoint preferred.
Experience in developing communication plans, working on projects with a major information dissemination aspect, or overseeing web-based communication activities preferred.
Additional Information:
This position can telework 100% from any location in Texas consistent with HHS telework policies. Applicants from outside Texas must be willing to relocate within 30 days of hire.
This position can telework 100% from any location in Texas consistent with HHS telework policies. Applicants from outside Texas must be willing to relocate within 30 days of hire.
MOS Code:
All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position.
Military Crosswalk for Occupational Category - Information Technology (texas.gov) – 25B, 255A, 26B, IT, 181X, 182X, 681X, 682X, 781X, 782X, CYB10, CYB11, ISM, 8846, 8848, 8858, 3D0X1
For more information see the Texas State Auditor’s Military Crosswalk at
Texas State Auditor's Office - Job Descriptions.
All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position.
Military Crosswalk for Occupational Category - Information Technology (texas.gov) – 25B, 255A, 26B, IT, 181X, 182X, 681X, 682X, 781X, 782X, CYB10, CYB11, ISM, 8846, 8848, 8858, 3D0X1
For more information see the Texas State Auditor’s Military Crosswalk at
Texas State Auditor's Office - Job Descriptions.
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.