Inside Sales Representative Job at American Cedar & Millwork

American Cedar & Millwork Millersville, MD 21108

$40,000 - $60,000 a year

American Cedar & Millwork has been a source of top-quality building materials for over 35 years. In addition to semi-custom and custom cabinetry, we supply windows, doors, millwork, decking, siding, columns, and other architectural elements for the Mid-Atlantic region. We are built on our reputation and seek high-character, team-minded individuals to help our company grow.


We offer an excellent salary and benefits package, including major medical, dental, vision, life insurances, paid time off, and paid holidays; 401k with match. To learn more about our firm, visit us at www.millwork1.com.


Check out recent responses to our Employee Satisfaction Survey:

  • Good people who CARE.
  • Excellent organization, very well managed.
  • ACM is a great place of employment. Very family-like atmosphere.
  • The leadership and coworkers feel like home
  • The company cares about its employees.
  • I feel that the leadership really cares about employees and their families. It feels like a family atmosphere.
  • Family oriented. Friendly people to work with. Management cares about the employee.
  • The company works as a team. It makes you want to come to work.
  • It’s a great company with good people. It has a good vibe from all the employees.
  • THE WORK ENVIRONMENT IS GREAT.

INTEGRITY-QUALITY-DEDICATION-DEVELOPMENT-TEAMWORK


We Are Dedicated To Providing The Absolute Best Service, Expertise, and Products To Inspire, Empower, and Support Our Customers


American Cedar & Millwork, Inc. in Millersville, Maryland, is seeking a self-motivated inside salesperson to join our dedicated team.


As an Inside Sales Associate, you will assist customers as they purchase the materials necessary for various building projects. From the first moment you greet a customer until their sale has been finalized and beyond, you will provide them with superior service and building supply expertise. This position offers excellent income potential and many training and growth opportunities.


Specific duties may include:

  • Assisting customers in providing American Cedar & Millwork solutions to meet their needs
  • Discussing features and benefits of products and services
  • Establishing rapport with new customers and nurturing relationships with long-term customers
  • Soliciting feedback from customers on products and services
  • Coordinating delivery requests to ensure efficiency and customer satisfaction
  • Assisting in the development of branch sales plan and strategy
  • Assisting in the design and execution of merchandising strategy
  • Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
  • Answering incoming phone calls and emails to assist customers promptly
  • Accepting payment and applying it to the appropriate customer account
  • Arranging with the warehouse for customer product pick-up
  • Addressing and resolving service concerns, should they arise
  • Supporting the outside sales team as necessary

Specific qualifications include:

  • Lumber and building materials sales experience
  • Exceptional customer service, communication, and interpersonal skills
  • Solid time management and prioritization skills,
  • Basic computer skills
  • Positive attitude and team player
  • Detail and service-oriented
  • Ability to thrive in a fast-paced environment

We are an equal-opportunity employer and a drug-free workplace. The candidate must pass initial drug screening and criminal background checks and possess a valid driver’s license.




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