Hope Christian Health Center is a non-profit, faith-based organization operating two clinics in North Las Vegas and The HCHC Recuperating Care Center (HCHC RCC) in Las Vegas. Our mission is to glorify God as we demonstrate Christ's love to the Las Vegas community by providing excellent, affordable care to everyone regardless of their ability to pay.

The HCHC RCC is a 38 bed in patient program that offers
primary care, case management, wound care, and other supportive services to clients who are homeless made possible through partnership with the City of Las Vegas.

JOB SUMMARY: The Intake Specialist participates in the delivery of excellent medical services in a patient centered medical home environment with an emphasis on the prevention of disease. The Intake Specialist is primarily responsible for gathering a patient's personal (medical, mental, substance use disorder, demographic, etc.) information to facilitate the intake process and programmatic attachment to the Recuperative Care Center.

You must be fully vaccinated against COVID-19 to be considered for this position with exceptions only as required by law (ex: medical or religion).

Schedule: Sunday-Thursday 8am-5pm

DUTIES AND RESPONSABILITIES

• Answer phones and greet visitors;
• Fulfill community partners’ information requests regarding the intake process and communicating the functions of the facility via phone, fax or email;
• Processing intake paperwork and collection of a patients personal property;
• Addressing and routing patient requests/concerns to the correct department (i.e. medical, social, grievance, etc.);
• Ensuring form have the proper signatures and that they’re filled out correctly;
• Uploading intake documentation and other required documentation into the corresponding patient profile in the Homeless Management Information System (HMIS);
• Data entry (i.e. data entered into HMIS, services added to HMIS, updating the patient census, updating the patient spreadsheet, etc.);
• Following up with referrals and sharing vital information;
• Completing shift hand-off reports;
• Maintaining strict confidentiality regarding patient information, maintaining HIPAA compliance;
• Any other duties as assigned

OTHER DUTIES

• Promotes and demonstrates Hope values of: Gospel motivation, Prayer, Excellence, Stewardship, Patience, Thankfulness, Humility, Service, Dignity through Relationship and Hospitality and Joy
• Always maintains a courteous and professional demeanor.

QUALIFICATIONS:

High School Diploma/GED

PREFERED SKILLS

MS Office, Basic Computer Skills, Multi-Line Telephones, and knowledge of how to operate general office equipment.

KEY COMPENTENCIES FOR SUCCESS:

• Faith to believe that Hope is a ministry of God, exemplifying the love of Christ, and held and directed by the Holy Spirit.
• Ability to operate general office machinery (computers, calculators, copy/fax machine, telephones, etc.)
• Outstanding ability to build interpersonal relationships at all levels.
• Good communication skills, both written and verbal.
• Demonstrated passion for community health care.
• Proven leadership, team building, and organizational skills.
• Proven ability to maintain integrity in a fast paced and high-demand environment.
• Proven ability to manage performance goals.
• Ability to interact with people from all ethnic backgrounds, ages, and lifestyles; ability to understand and respond appropriately, effectively, and sensitively to special populations

BENEFITS:

• Holiday Pay
• Optional 403b retirement plan
• Employer-paid health insurance coverage

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Application Question(s):

• Are you fully vaccinated against COVID-19?

Education:

• High school or equivalent (Preferred)

Experience:

• Intake: 1 year (Preferred)
• medical facility: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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