Intake Specialist Job at New York Health Care
Intake Specialist
New York Health Care
JOB TITLE: Intake Specialist
GENERAL JOB DESCRIPTION
New York Health Care Inc., now in our 40th year of business is seeking a full time bilingual English/Spanish Intake Specialist for immediate hire in our corporate office located in Valley Stream, NY. This is a full time in-office position with opportunity for growth.
MAJOR DUTIES AND RESPONSIBILITIES:
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Process patient referrals demographics, required basic clinical information and financial reimbursement information. -
Contact patients and educate them on the Managed Long Term Care Program -
Entry of referral on an internal database with appropriate color coded references and comments as applicable. -
Verify eligibility and benefits of all Medicare, Medicaid, Commercial and Managed Care Insurances utilizing websites available and direct phone calls to Insurance companies. -
Contacts service representatives at Managed Care Insurance companies to verify eligibility and benefits for home care coverage and obtain initial evaluation authorizations for patients referred for home care services. -
Data entry of required insurance information in the Agency’s computer system to ensure accurate and timely reimbursement. -
Daily data entry of documents and maintenance of patient clinical information
QUALIFICATIONS FOR THE JOB
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Bilingual in English/Spanish -
Experience with Health Insurance preferred -
Prior customer service / heavy phone experience -
Knowledge of general office procedures & equipment -
Excellent customer service & follow-up skills -
Strong organizational skills with attention to detail -
Proficient in Microsoft office and software navigation.
Other:
Experience using HHA Exchange software preferred-
Previous home care intake experience preferred
Knowledge of referral sources
COMPENSATION:
Competitive pay with incentives/bonuses-
PTO including holiday, vacation, sick and personal time off -
Subsidized Medical and Dental Insurance
401k
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