IT Infrastructure Technican Job at Zurn Elkay Water Solutions
The Company
Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
Job Description
This role works as part of the Global Client Services team that is mainly responsible for meeting the IT support needs for the enterprise at all locations. This specific position requires a solid understanding of the Microsoft Windows OS (desktop and Server), basic networking concepts (wireless connectivity, VLANs, WAN/ LAN, etc.), data storage concepts, printing, scanning among other skillsets. The role involves hands-on work to ensure the plant technologies have an optimal, stable, and flexible infrastructure.
This role will provide onsite support to our Lanark, Savannah, and Freeport, IL locations.
Key Accountabilities
Work collaboratively with other site support technicians to ensure smooth day-to-day administration, project implementation and maintenance of local infrastructure.
Ensure stability and performance of network and plant technology environments (Switches/Wireless/Manufacturing 4.0, Plant equipment, etc.).
Collaborate with team members to recommend and implement enhancements to overall network and plant infrastructure and architecture.
Work with the team to align Plant Technologies Infrastructure with business objectives and roadmap.
Provide guidance and direction in identifying and implementing solutions to meet changing business requirements and evolving IT Infrastructure and architecture.
Continuously assess new technology to identify opportunities for operational improvements and increased efficiency.
Qualifications/Requirements
BA or BS Computer related field or equivalent experience
3+ years’ experience as a desktop technician-desk side focus in a corporate business environment.
Experience with on premise and cloud-based Microsoft Office products desired
Experience in various equipment break/fix and repairs, asset management, and supporting equipment corporate standards.
Experience interfacing with executive and management-level personnel.
Experience working within a remote, highly collaborative global team is a plus
Previous experience in a manufacturing environment is a plus.
Capabilities and Success Factors
Decision Quality – Making good and timely decisions that keep the organization moving forward.
Manages Complexity – Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
Plans & Aligns – Planning and prioritizing work to meet commitments aligned with organizational goals.
Drives Results – Consistently achieving results, even under tough circumstances.
Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
Total Rewards and Benefits
- Competitive Salary
- Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
- Matching 401(k) Contribution
- Health Savings Account
- Educational Reimbursement
- Matching Gift Program
Equal Opportunity Employer – Minority/Female/Disability/Veteran
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