SUMMARY OF POSITION
Oversees the Information Technology functions as the relationship manager between the business functions and the IT organization for the Augusta and Thomasville facilities/locations. The role is focused on understanding the business strategy and objectives, and determining how best to leverage information technology to enable the business to achieve their goals. Translates strategies and processes into clear objectives and practical action plans for IT. Describes a clear and actionable picture of the IT needs, and markets the value of IT services and programs to the business.

ESSENTIAL FUNCTIONS

• Maintains a thorough understanding of business systems and applications portfolio. Ensures the technology, vision, and direction of IT are aligned with the goals and objectives of the business. Manages the portfolio of technical projects and systems support services to meet business needs.
• Initiates and manages requests for system and application changes. Contributes to the development and implementation of IT strategy and understands/translates the impact for business. Ensures projects are aligned with the IT strategy and standards.
• Assists business with the identification, planning, and execution of projects requiring IT involvement. Presents requirements of business projects to IT team and assists business with writing the IT component of business cases. Identifies key IT resources needed on projects and helps identify business subject matter experts. Ensures projects are started successfully before handing them off to project managers.
• Analyzes requirements and helps define enhancements to existing business application software and processes. Facilitates transition of systems and applications from project to business operations.
• Captures, defines, prioritizes, and communicates business requirements and issues to IT team. Captures, defines, prioritizes, and communicates IT standards, processes, and issues to business.
• Assists in technology searches to meet business needs or project objectives

Education

• Bachelor’s Degree in Information Technology or related field

Experience

• 6 years diverse Information Technology experience.

Special Skills, Competencies, & Other Qualifications

• Ability to handle various responsibilities simultaneously and to prioritize multiple projects
• Demonstrated results in process improvement
• Highly competent in critical thinking and root cause analysis
• Highly competent in understanding and using statistics to control manufacturing processes
• Excellent communication, written and oral, and customer service relationship skills. Ability to tailor message to the audience, exercise persuasion, and diplomacy
• Ability to work effectively in a team atmosphere
• Intermediate to advanced in Microsoft Excel, Work, and Outlook
• Knowledge of Infor M3: CloudSuite Food and Beverage is a plus but not required.
  
  

Travel Requirements
Up to 50% travel visiting manufacturing facilities. Position requires time spent on the manufacturing floor.