IT Technician Job at Kocher + Beck USA
We are seeking an IT Technician to join our team. The IT Technician will be responsible for maintaining and troubleshooting machine-related software and hardware issues, attending project meetings, and staying up to date with the latest software and technology developments. The ideal candidate will have a strong technical background and the ability to work independently and as part of a team as necessary.
The IT Technician will work primarily in a manufacturing environment working with machines and machine operators. With this role there is occasional travel to other company sites around the world.
Position Type + Hours:
This is a permanent full-time, salary position. The core schedule is Monday through Friday, from 8:00 am to 5:00 pm, 40+ hours per week. This position may require, from time to time, working outside of regular business hours, including evenings and weekends, to accommodate system maintenance and upgrades. This role would also include some international travel possibly for onboarding and continuous training.
Job Duties:
- Install, configure, and maintain machine-related hardware and software systems
- Troubleshoot and resolve machine-related hardware and software issues
- Monitor and maintain computer systems
- Provide technical support for machine operators
- Participate in project meetings to provide technical insight and expertise
- Collaborate with other internal IT professionals to identify and implement best practices
- Provide technical responsibility for automation system design on upgrades and new control system projects
- Perform analysis of processes and systems to propose viable solutions
- Monitor new technologies and identify opportunities for implementation of those technologies where they may improve products and processes
- Provide training and support on equipment, systems, and best practices as needed
- Evaluate systems and processes by gathering feedback from operators and machines to recommend changes that improve the reliability and performance of existing ones
- Program simple applications and systems
Required Skills:
- Advanced computer skills, including the ability to implement and monitor computer programs
- Aptitude to understand IT concepts, programming languages, and operate machinery
- Maintaining and troubleshooting machine-related software and hardware issues
- Excellent project management skills
- Strong attention to detail to effectively troubleshoot and diagnose problems between machines, computer programs, and production processes
- Possess strong initiative and ability to work independently as well as with others, when needed
- Proven ability to communicate well in written and verbal communications to co-workers
- Soft skills including a positive attitude, flexibility, and conflict resolution
- The employee must be able to lift and/or move up to 50 pounds regularly
Minimum Requirements:
- 0-2 years’ experience with machine mechanics, computer control systems, and/or a related discipline
- Has a passport or could attain a passport for international travel
- Passion for learning and exploring new ideas
Benefits:
- 100% Paid Health, Dental + Accident Insurance
- 100% covered for Employee-only and 75% for Dependent-plus coverage
- Health Savings Account, with employer contribution
- 401(k), company match up to 4.5%
- Life Insurance, Short + Long Term Disability
- Vacation, Personal Time Off, and Paid Holidays
- Additional supplemental insurance plans are also offered
About Kocher + Beck USA:
Kocher + Beck is the world leader in rotary die technology, and a recognized complete systems provider to the label and envelope industry, with manufacturing plants in Germany, Russia, the UK, and the USA. They are a family-owned business that encompasses the spirit and tradition of innovation and teamwork. Kocher + Beck’s Lenexa, KS facility is a fast-growing company with around 100 employees. They believe in giving employees the opportunity to grow within the company, and recognizing hard work. That is one reason they are on track to become the largest tool manufacturer for the label and envelope industry in North America.
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