Learning and Development Manager - BMUSA-Corporate Training (Fort Lauderdale, Florida) Job at Aaron's
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.
Summary:
This position is responsible for defining and executing BrandsMart’s learning and development strategy to deliver impactful learning solutions for BrandsMart team members that supports the organization’s business strategy. This leader is responsible for developing relationships with business leaders to thoroughly understand business needs and translating those needs into training resources or programs that raise the competencies of BrandsMart team members.
Duties and Responsibilities:
· Partner with Operations, Merchandising, Human Resources, and other stakeholders to identify learning needs in the field and Store Support Center
· Develop programs that improve skill gaps within the organization using appropriate delivery methods, including but not limited to, new hire onboarding and store team promotion paths
· Help manage external partners, including training providers or L&D platforms, as needed
· Manage the projects, technologies, talent, and processes required to develop, deliver, and maintain impactful training
· Improve and manage the vendor training program for store sales teams
· Objectively quantify the impact training has on meeting the business needs and improving team member performance
· Support a continuous improvement culture where efficiency, effectiveness and quality of learning solutions and services methodically improve
Education and Experience:
· Bachelor’s degree or equivalent experience
· Retail industry and operations experience
· 2+ years of experience contributing to the development of a learning strategy
· 2+ years of experience managing multiple concurrent projects, leveraging project management methods and tools
· Experience effectively managing relationships at multiple levels within a company
· A proven record of accomplishment related to training program development and management
Required Skills:
· Familiarity with Learning Management Systems with the ability to develop and deploy learning management technology
· Expert knowledge and application of Instructional Design processes, trends, tools, and adult learning principles
· Experience with implementing learning and development programs across a variety of learning platforms (LMS, eLearning/mobile, workshop, virtual classroom, and evaluations)
· Ability to problem solve by collecting data, establishing facts and drawing valid conclusions
· Strong ability to lead and apply organizational change management
· Excellent facilitation, public speaking, and communication skills
· Travel up to 25%
Aaron’s Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:
- Employee assistance program
- Employee purchase program with exclusive discounts
- Physical and financial well-being programs
- 401(k) plan with contribution matching
- Paid time off, including vacation days, sick days, and holidays
- Life and disability insurance
- Medical, dental and vision insurance
- Pay on Demand
**Benefits vary based on full- and part-time employment status.
About Aaron’s
At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
Aaron’s is an Equal Opportunity Employer.
#LI-Onsite
#Indeed-Full-Time
At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
Aaron’s is an Equal Opportunity Employer.
#LI-Onsite
#Indeed-Full-Time
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