This role ensures the stability, integrity, availability, and operation of core organizational functions, policies and procedures that effectively mitigate known risk, and identify rising ones. This role will work closely with IT, Emergency Response & Recovery Management, functional business owners and subject matter experts to document and assess the current state of the company’s business continuity plans and disaster recovery efforts in the event of a disruption to the core business functions and/or critical systems (e.g. cyber-attack, natural disasters, various internal/external threats) and processes/protocols. This role will be integral in furthering the maturity of the business continuity and disaster recovery policies, procedures, and protocols going forward and centralizing the function. The Manager will assist in interviewing, member management, and training of various stakeholders throughout the business to achieve the goals of this role. In addition, the role will also provide support in identifying and documenting gaps, industry trends, the impact of future changes, and process improvements to be implemented.

• Lead the development, implementation, review and exercise of business continuity and disaster recovery plans/policies/procedures.
• Assess and define the current state of the company’s business continuity and disaster recovery plans/policies/procedures.
• Work with the Senior Manager Emergency Response & Recovery and subject matter experts in executing BCP/DR projects/audits.
• Elicit and document business processes and functional specifications for Business Continuity; critically evaluate information.
• Lead the development of test procedures that are necessary to monitor the status of the BCP.
• Develop a process to ensure all aspects of the business are assessed and risks mitigated when determined to be in scope.
• Prepares, maintains, and communicates business continuity reports; ensuring long-term strategies are identified, tracked, prioritized, tested, and reviewed.
• Develop personal competency in the processes of the business partners, as well as possessing an understanding of the Company’s systems, team members/guest and logistics.
• Partner with assigned areas of the business to participate in business process improvements for determining value added opportunities.
• Develop excellent working relationships with internal technology leads, business unit leaders and vendors.
• May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs, or technical developments).

• Bachelor's degree or equivalent experience (Business Continuity, Crisis/Emergency Management, Risk Management, or related fields).
• 5-7 yeasr of experience.
• With at least 3 years of recent Business Continuity, Crisis/Emergency Management experience required.
• Relevant industry certifications for business continuity and/or disaster recovery preferred or in process of obtaining (e.g., Certified Business Continuity Professional (CBCP), Associate Business Continuity Professional (ABCP), EC-Council Disaster Recovery Professional (EDRP), etc.)
• Airline industry experience preferred.
• Able to interpret and present technical recommendations.
• Able to document comprehensive business and IT Processes.
• Previous experience gathering data for BIA and DR criteria.
• Knowledge of business continuity and/or disaster recovery and other similar functions.
• Strong oral and written communication skills that showcases an ability to effectively summarize and assess technical information for a broad audience.
• Build Relationships, Think Crititcally, Communicate Clearly, Lead Change.
• Able to collaborate with business partners and professionals.
• Self-directed and highly motivated with ability the to prioritize tasks and communicate at all levels.
• Active listening techniques.
• Time and task management methods.
• Excellent written and verbal interpersonal skills and the ability to work well in a team.
• Able to work in a fast-paced and deadline-driven environment.
• Detail-oriented, dependable, and trustworthy.
• Excellent MS Suite software knowledge.
• Domestic & International travel under 10% of time.
• Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. involves sitting most of the time but may involve walking or standing for brief periods of time.
• Hybrid (with possibility for remote work depending on the situation).

• Fly With A Winner: We are proud to be recognized by LinkedIn as a Top Company in the Travel & Hospitality industry. Our constant growth and improvement means boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
• The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live. That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation.
• Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
• Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.