At MOD, everyone is free to be themselves and has an equal opportunity to pursue their hopes and dreams. We embrace individuality, support human growth, and recognize the value in second chances. To us, pizza is more than just food. It's our platform to make a positive social impact in the lives of our people and the communities we serve.

Be a part of creating a positive social impact in more than 500 communities across North America. Every day and in every store, we create a culture where individuality is celebrated. And as part of MOD, you will be empowered to provide that same experience through world class support of our Squad and stores.

Compensation: $71,100 - $99,700

• Actual salaries will vary based on a candidate's qualifications, competencies, experience, geographic location.

In addition to base pay, MOD Pizza offers a total compensation package including:

• Company and/or individual performance annual bonus
• Medical/dental/vision/life insurance/disability insurance options
• Up to 20 paid vacation days per year and 10 paid holidays
• 401(k) retirement eligibility
• Paid sick leave
• Paid parental leave
• Employees can progress through the pay range by earning performance-based pay increases
• Access to MOD's Employee Assistance Program
• 100% funded educational programs for eligible Squad

Summary

The MOD digital marketing team is looking for a rock star analyst to fuel growth for our rapidly expanding restaurant concept with a purpose to care for our communities at its core. This role will be primarily responsible for helping our team make strategic, analytically supported decisions by providing relevant and timely insights into MOD customers' behavior and marketing effectiveness. If you are a highly quantitative, driven, and intellectually curious problem solver who loves using data to tell persuasive stories, you will thrive in this position.

As part of the team, you will play a key role in broadening the digital marketing team's impact and reach. Curiosity and flexibility will be key as a typical week might see you dive into the performance and impact of a MOD Rewards offer, dig through customer purchase patterns to find insights that inform targeted marketing, develop customer segmentations, or create analytics dashboards to help our team quickly understand the engagement of our best customers. The right candidate won't be afraid to dig into the weeds to understand data sources across a variety of system and act as a bridge between our business and technical teams.

The Marketing Analyst will report directly to the Director of Loyalty & CRM Marketing.

Key Responsibilities

• Own customer analysis utilizing a variety of different data sources and tools to unearth insights to drive marketing strategy
• Lead promotional analysis to understand financial and behavioral performance of marketing offers in collaboration with our Finance team
• Determine the structure, build and maintenance of Tableau reporting on customer behavior and marketing effectiveness to drive cross functional understanding of MOD customer behavior patterns
• Partner with Business Intelligence team to enhance access our customer database through data connection, integration, and modeling
• Use your business acumen to help prioritize analytics work and its's impact to the business and manage customer analytics pipeline

Basic Qualifications

• 2+ years in an analytical environment including experience with customer trend analysis, segmentation, promotional impact or business reporting and data modeling
• Bachelor or graduate degree in Mathematics, Economics, Computer Science, Information Management, Statistics, or related field
• Curiosity and passion for mining data, finding insights, and storytelling
• Systematic problem-solving approach, coupled with excellent written and verbal communication skills, and a sense of ownership and drive
• Hands on experience with Tableau
• Comfortable with ambiguity and desire to flourish in a sometimes ambiguous, fast-paced, high-growth environment
• Highly collaborative, team-oriented approach to solving business challenges
• Ability to work in office two days a week
  

Preferred Qualifications

Experience with programming languages such as SQL
Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS, etc.)
Retail industry experience in customer analytics role

Physical Requirements

Role is hybrid with in-person working norms two days a week.

Office work involves remaining in a stationary position most of the time in front of a computer, using a keyboard, mouse, and telephone. Regularly operate a computer and other office equipment. Occasionally move about the work site to access file cabinets, office equipment, etc. Exert up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or regularly move objects. Communicate and exchange information with co-workers and other individuals in person and electronically.

Want to help us spread MODness™? Apply today!

MOD welcomes people from all backgrounds and walks of life, and it's reflected in our largely diverse community of MOD Squaders. MOD is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. MOD recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.

This Job Description is not intended to be all-inclusive. We all may be assigned other related duties as assigned to meet the ongoing needs of the organization.

MOD Pizza is a second (fair chance employer) and an Equal Opportunity Employer. The full statement is available on the career site.

PERKS

• 50% off your meals at MOD
• Access to employee support & development
• Awesome MOD swag: t-shirts, bandanas, stickers, etc.

OUR PURPOSE

MOD exists to serve people. Don't get us wrong, we make some really amazing food. But pizza alone isn't what makes MOD special. What truly sets us apart is the MOD Squad — the people who deliver authentic and inspired service to millions every year.

At MOD, we believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. So that's exactly what we're doing. In every city, in every neighborhood, in every restaurant — our purpose is measured by the positive social impact we can make together.

MOD is committed to be the leading employer for individuals facing barriers.

Job Segment: Marketing