Clinical Consultants is seeking a full-time Front Office Manager with a background in being a Medical Assistant to join our team. This is for work in a busy substance abuse and mental health counseling facility in our great West Jordan location.

Requirements: An ideal candidate has past experience working at a therapy/counseling center or another medical center as a receptionist or administrative assistant, and a strong passion for helping others.

Work Environment

Clinical Consultants has operated in Utah for over 25 years, focusing on helping our local community while advocating for effective change at a county and state level. We work with diverse populations from all walks of life, and pride ourselves on truly serving our community. We are a small agency with a few locations and highly motivated to positively impact the public. As a small business we believe working together as a small team fosters most effective care for clients and develops good relationships between each other, while preventing clients or coworkers from feeling lost in the system. We encourage individualized care to meet your client’s needs.

Mission

To provide professional and comprehensive clinical services that are therapeutic and responsive to the needs of individuals, couples, and families. Our goals are to ensure that everyone being served by our organization is given the opportunity to minimize or alleviate mental health, substance use, and domestic violence barriers that may prevent them from successfully engaging at their highest potential for quality daily living.

Our treatment team includes licensed professionals that are dedicated to improving our client’s lives through comprehensive, holistic, and evidence-based care. We combat stigma surrounding mental health, substance use, family and domestic violence to create a supportive environment for our clients in treatment and out in our community. We have been advocates for our clients and the recovery community that we’ve helped create over the last 25 years. Our agency provides trauma-informed and LGBTQ+ affirming therapy.

Job Description and Duties

The applicant should have past experience and be proficient in Excel and Word; easily learns new databases; good accounting skills; good face-to-face client skills is a must; good phone presence and accuracy in work performance. Be able to lift up to 40 lbs (example: box of copy paper).

Work tasks could include: Cover reception/front desk as needed. Receive new referrals and schedule appointments, answering client questions. Enroll new Client's into services. Check clients in, updating demographics or payment information. Place office supply orders, stay in contact with referral sources, answering questions. Oversee urinalysis (UA) testing (observe and test urine samples, track and report UA attendance, report lab results to team, input into EHR (Electronic health record). Ensure accuracy on electronic medical record notes entered by Therapists. Assist Doctor as needed by data entry Doctors notes into EHR. File paper records as needed. Create monthly reports to send to Client referral sources. Complete weekly data entry of Client payments and mail to Accountant. Process medical record requests. Monitor client funding/vouchers to ensure coverage for services, requesting more as needed. General office cleaning/mild maintenance.

We are also looking for the candidate to have experience in, licensed in, or working towards being a Medical Assistant. This position will hopefully be transitioned to a Medical Assistant in the near future.

Hours:

Full time, 40 hours a week. Mostly day shifts, but must be able to work a few evenings a week (through 10pm).

Benefits

Clinical Consultants full-time employees have access to a large range of competitive benefit options including, medical/dental, 10 paid holidays, paid time off (PTO), and 401k.

Retention incentive of $1000 for the first year, $2500 for the second.

The selected candidate must successfully pass a pre-employment criminal background check.

We have 1 opening available. An ideal candidate has previously worked in a counseling/therapy center or medical office.

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work setting:

• In-person

License/Certification:

• Certified Medical Assistant (Preferred)

Work Location: One location

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