Medical Assistant Job at Hospital for Special Surgery

Hospital for Special Surgery New York, NY 10021

Overview:
How you move is why we’re here. ®
Now more than ever.
Get back to what you need and love to do.
The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize
the abundant opportunities for growth and success.

If this describes you then let’s talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Medical Assistant
Dr. Gabriella Ode
Full-Time

This position requires travel 1 day week to Brooklyn

Position Overview:

Hospital for Special Surgery, #1 in Orthopedics for the last 13 years and is currently looking for an experienced and energetic Full - Time Medical Assistant for one of our physician offices. Dr. Gabriella Ode is a Sports Medicine Surgeon who specializes in shoulder, elbow, and knee injuries. In this role you will assist the provider with outpatient office visits, as well as provide administrative support to an HSS physician practice and contribute to an environment of clinical excellence.

The primary clinical tasks are: patient rooming, injection set up and phlebotomy.

The primary administrative tasks are: answering phones, scheduling appointments, checking out patients, assisting with new patient questionnaires, chart review, patient call backs.


Competencies/skills:
  • Experience with Epic Medical Records System required; strong computer skills required as well
  • Superior written and oral communication skills
  • Exceptional customer service skills
  • Ability to follow through with tasks to completion
  • Strong organizational and problem-solving skills
  • Ability to multitask in a fast paced environment
  • Ability to effectively and accurately follow directions or instructions
  • Ability to work collaboratively as part of a team; offers to help coworkers when needed
  • Detail-oriented
  • Ability to escalate issues appropriately
  • Consistently displays a positive attitude towards one’s work and work environment
  • Knowledge of healthcare and health insurance
  • Familiarity with medical terminology and general office protocol required.
  • Answering phones, scheduling patient appointments, checking out patients, collecting copays and assist with patient call backs.
  • Coordinating patient intake, answering patient calls, scheduling appointments, following up with and tracking patients after surgery, documentation, and assisting in scribing during patient visits.
  • Serve as an ambassador in patient flow and care operations, and outreach to referring practices.
  • Assist with patient rooming tasks (i.e., medication reconciliation, medical history, vital signs, height/weight, fall assessment, pain scale etc.).
  • Confirm radiology services have been completed prior to physician visits.
  • Assist in managing patient information, uploading CD images & making copies of pertinent exams.
  • Assist patients with wayfinding and transport (e.g., wheelchair) throughout the site.
  • Ensure patient care areas and nurses’ station are neat and presentable.
  • Provide exceptional customer service to all patients, visitors, and staff.
  • Assist patients with filling out questionnaires and assessment forms.
  • Perform chart review.
To qualify you must have a High School Diploma or equivalent (Associates Degree preferred) and at least two years of experience in an ambulatory practice setting. A Medical Assistant Certification from an Accredited Program is also required.

Other Requirements: #LI-Onsite



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