Medical Assistant Job at Pathways Health Partners
Job Summary:
Medical Assistant: Assists physicians, nurses, and other medical staff by performing administrative and
clinical duties under the direction of a physician.
Administrative duties may include scheduling appointments, maintaining medical records. Clinical duties
may include, such preparing treatment room for patient exams, recording patient medical history, and
cleaning and sterilizing medical equipment.
General Duties:
- Escort patients to exam rooms, interviews patients, measure vital signs, including weight,
- Documents patient reason for visit.
- Ensure all related reports, labs and information is filled out and available in patients’ medical
- Secures patient information and maintains patient confidence by completing and safeguarding
- Prepares treatment rooms for patient examinations; Assist physician and physician assistant
- Disinfects, cleans treatment rooms following patient examinations; Maintains safe, secure,
complying with legal regulations.
- Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare
- Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
- Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications,
- Take telephone messages and provide feedback and answers to patient/physician/pharmacy
- Performs other related duties as assigned or requested.
Job Qualifications:
- Minimum Education: High School Diploma or equivalent substitute.
- Minimum Experience: 2 years as Medical Assistant in Primary Care Practice.
- Minimum Certifications and/or Licenses: CPR and first aid certification required; certification
- Minimum Skills: Experience with EMR, MS Word, Excel, MS outlook.
Skills:
- Able to speak/write English clearly and make self understood.
- Good verbal and written communication skills.
- Correct grammar, spelling skills, and legible writing.
- Skills in answering the telephone in a pleasant and helpful manner and using a multi-line phone
- Able to read, understand, and follow oral and written instructions.
- Demonstrate compassion and caring in dealing with others.
- Tactfulness/soft spoken.
- Demonstrate willing to adapt to change.
- Be able to prioritize workload while remaining flexible.
- Confident positive manner and appearance.
- A medical mindset to understand the theories, reasons, and technical aspects of medicine.
- Understanding the implications of new information for both current and future problem-solving
- Ability to maintain records
- Knowledge in the fields of medicine, anatomy and physiology
- Bilingual-English/Spanish a plus.
Competencies:
- Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes
- Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when
meetings.
- Written Communication - Writes clearly and concisely; Edits work; Presents data effectively;
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for
tasks.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to
- Teamwork - Balances team and individual responsibilities; Gives and welcomes feedback; Able
- Professionalism - Approaches others in a polite and tactful manner; Maintains composure and
for own actions; Follows through on commitments.
- Safety and Security - Observes safety and security procedures; Reports potentially unsafe
- Must work well with constant interruptions, must have effective organizational, problem solving,
- Ability to learn and comprehend information from Procedures Manuals and other materials,
theories, reasons, and technical aspects of medicine
- Exceptional customer service and phone etiquette, ability to maintain effective and organized
- Ability to perform phlebotomy and administer injections, understanding the implications of new
Physical Demands:
- Occasionally required to sit.
- Occasionally required to walk.
- Occasionally required to use hands to finger, handle, or feel.
- Occasionally required to reach with hands and arms.
- Occasionally required to lift moderate weights (25-50 pounds).
- Finger dexterity required.
- Hand coordination required.
- Specific vision abilities required for this job include close vision, distance vision, ability to adjust
- The physical demands described here are representative of those that must be met by an employee
- *accommodations may be made to enable individuals with disabilities to perform the essential job
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