Job Title: Biller/Collector II

Duration: 12 Months

Location: Rivergrade 4920, Irwindale, CA, 91706

Position Overview:

Collects and recovers the payment from patients and insurance companies for delinquent hospital/medical patient accounts. Initiates outbound calls that potentially lead to successful payment or timely arrangement to satisfy delinquent accounts. Talks with payers, such as commercial insurance, Medicare, and Medicaid, to resolve problems and gather additional information needed to collect debt. Works with customers to find and arrange collection solutions. Ensures billing is complete and accurate.

Receives and reviews past due bills and follow-up documents for large balance accounts. Contacts patients, guarantors and/or third-party organizations to secure payments or arrange alternative settlement plans. Prepares and maintains collection related records and reports.

Minimum Requirements and Experience:

2-3 years relevant experience in medical billing and collections, including experience with California Medi-Cal and Medicare. Strong knowledge of third-party, government billing/collections, and reimbursement requirements. Working knowledge of medical terminology and experience.

Experience with SMS Invision -A2K/FMS/Signature preferred. Experience with Windows preferred. Experience with MDX, Super Qube preferred. Experience with Word Processing preferred.

Minimum Education:

HS Diploma or equivalent.

Position Qualifications:

Minimum Education

High School or equivalent

Experience may substitute for minimum education requirements.

Minimum Experience

2-3 years collections experience including prior experience in health care.

Required Courses/Training

Working knowledge and understanding of laws governing collection practices.

Strong knowledge of 3rd party/government billing/collection and reimbursement requirements.

Working knowledge of insurance and medical terminology.

Preferred Courses/Training

Medical terminology. ICD-9, CPT-4 & HCPCS coding.

Skills: Other

Excellent organizational skills

Ability to work as part of a team

Foster and promote a positive image and professional appearance

Aptitude: Req./Pref.

Answer telephones

Balance figures

Communicate with others to gather information

Compile data

Compose letters and memorandums

Compute totals

Document activities

Maintain filing systems

Maintain account records

Maintain logs

Prepare reports

Research information

Understand and apply policies and procedures

Software

SMS Invision - A2K/FMS/Signature, preferred Windows, preferred MDX, Super Qube, preferred

Word Processing preferred

Machines/Equip: Req./Pref.

Calculator

Computer peripheral equipment

Personal computer

Working / Environmental Conditions

Requires judgement that could affect image of Exposed to material of a confidential nature on a regular basis

Exposed to material of a confidential nature on a regular basis

Extensive telephone activity

Frequent pressure due to multiple calls and inquiries

Frequent pressure due to deadline requirements

Subject to many interruptions

Physical Demands

Extensive telephone activity

Light physical effort (lift/carry up to 10 lbs)

Mostly sedentary work

Occasional standing/walking

Occasional lifts reports/binders

Works at PC involving focused concentration

Works at computer tasks involving hand/wrist coordination

Communication- Excellent verbal and written communication skills

Job Type: Contract

Pay: $20.00 - $25.00 per hour

Schedule:

• 8 hour shift

Experience:

• ICD-10 (Required)
• medical billing and collections (Required)

Work Location: In person

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