Local Air Ambulance Company seeking a Medical Collections Specialist to join our Patient Financial Services team. Candidate must be a self-starter with the ability to work independently in a dynamic, fast-paced environment, but also function as a key member of the team. Our patients are our number one priority, so excellent customer service experience and understanding of the revenue cycle and payment process of payors are a must.

Full time position. We provide a comprehensive and competitive benefit package for full time employees including Company Paid Holidays, PTO, Company Paid Term Life, Health, Dental, and Vision. We offer 401(k) and a full array of training and career advancement opportunities.

Performance bonuses paid monthly based on KPIs

Required Skills and Knowledge

• 2 - 3 years previous collections experience
• Understanding and knowledge of medical payors from Private, Government, Workers Compensation, Auto and others
• Experience with medical billing software
• Able to work under pressure and meet strict deadlines and performance goals
• Demonstrated understanding of medical terminology
• Team player and self-starter
• Coachable and open to learning new things
• Strong verbal and written communication skills
• Ability to multi-task and stay organized
• Ability to complete task to completion
• Understanding of Revenue Cycle, AR follow up, Cash Follow, Denial management and or Self Pay role
• Ability to elevate situations, problem-solve and escalate situations to supervisors as needed.

Key Responsibilities:

• Always provide our patients and our customers with World Class service
• Update patient insurance, confirming eligibility and queue claims for billing
• Act in a professional manner and treat patients, co-workers, and leadership with respect at all times
• Make outbound calls and inbound calls for resolution of billing inquires to patients and payors
• Troubleshoot and identify patient billing issues
• Evaluate accounts from both an insurance and self-pay perspective
• Manage and work queues and worklists in billing system
• Data entry
• Team projects – handed out by team lead or supervisor
• Maintain expected performance metrics
• Other duties as assigned

At Apollo, we know that we are all better together, and we are proud to be an Equal Employment Opportunity employer. We value, respect, and protect the uniqueness each of us brings. Our workplace thrives by including all voices and makes our business – and the communities we serve – stronger.

All employment decisions at Apollo are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy, childbirth or related medical conditions), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Apollo will not tolerate discrimination or harassment based on any of these characteristics. At Apollo we seek to recruit, develop and retain the most talented people from a diverse candidate pool.Apollo will not discriminate against anyone on the basis of a disability. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resource department at 806.242.0202 or by email at hr@apollomedflight.com.

Job Type: Full-time

Pay: From $16.30 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Medical collection: 1 year (Preferred)

Work Location: In person

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