Tribe Rehabilitation is a small, privately owned, local non-profit organization located in a historic Riverside home in Jacksonville, Fl. We provide speech-language therapy, occupational therapy, and physical therapy for children ages birth to five. We are looking to hire a front desk coordinator to manage the day to day needs of the clinic.

Job responsibilities for this position include, but are not limited to, being responsible for greeting families when they arrive, accepting payments, managing nonprofit finances, managing multiple rehab techs, answering the phone, monitoring security cameras, scheduling appointments, and maintaining the EMR system. This position will be responsible for attaining prescriptions and signed evaluations, verifying authorizations, communicating with pediatrician offices, insurance companies and our billing agency, and explaining benefits and billing to families. The position would have the responsibility of keeping everything running smoothly and looking welcoming for our families.

We are a pediatric facility so a LOVE and PASSION for children is the first and most important requirement! You should be very comfortable with children who have special needs including autism, genetic disorders, and medical disorders. We are a nonprofit organization so we hope you also also have a compassion for the community and giving to others. This position will require you to be active, moving throughout the day and you may be outside often. Being creative is a bonus!

Business hours of operation are listed, this position would need to arrive 30 minutes early to open the clinic and stay as needed to finish the day.

Monday-Thursday 8:30AM-5:00PM

Friday 8:30AM-12:30PM

Requirements:

· applicant must have a minimum high school diploma or GED equivalent

-medical office front desk skills are a strong preference

· experience with young children with special needs preferred

· present a legal government issued ID

· pass a level II background check including fingerprinting and homeland security check

· reliable transportation to run errands during the day as needed

You will be asked to…

· demonstrate the highest level of customer service and display a positive attitude

· have comfortable speaking and writing communication skills (answering the telephone, emailing, and posting to social media appropriately)

· work well in a fast-paced, collaborative work environment

· be open to feedback, change, new ideas, and job responsibilities that may change over time

· work respectfully, non-judgmentally, and professionally with diverse groups of people and be culturally sensitive

· confidently use iPad and apple products, laptops and computers, phone systems, and social media platforms (facebook, Instagram, tiktok. etc.)

· be exceptional at working independently, without being asked to complete tasks, demonstrate sound judgment, prioritize tasks, manage time efficiently, and being resourceful

Job Types: Full-time 30-40 hours

Job Type: Full-time

Pay: $16.00 per hour

Healthcare setting:

• Outpatient
• Private practice
• Rehabilitation center

Medical specialties:

• Pediatrics

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Jacksonville, FL 32204: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Front desk: 1 year (Preferred)
• Medical collection: 1 year (Preferred)

Work Location: In person

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