Full Job Description

Golden Years Home Health, Inc is looking for a front office medical receptionist . We are looking for an organized and hard-working candidate with great attention to detail that has experience in the medical field.

Applicant must be a team player with high energy, positive attitude, dependable, responsible, and self-sufficient. Must have strong skills with MS Word, Excel, Gmail, and general computer software (PC).

Full time . Pay based on experience.

Responsibilities:

• Act as the point of contact between the manager and internal/external clients
• Handle phone calls and other communications professionally
• Complete various assigned tasks in comprehensive and timely manner
• Keep track of schedule and update meetings/appointments
• Create logs, reports, and spreadsheets for managing certain tasks/goals
• Prepare materials for emailing, mailing, and faxing to clients
• Assist in the coordination of patient care
• Hospitalization follow up
• Answer incoming calls and route messages as needed
• Input new patient information into EMR system
• Perform follow up calls to patients and physician offices to obtain pertinent information.
• Assist with coordination of DME, authorizations, labs and various physician orders.
• Handle difficult and/or sensitive matters with careful judgement and tact on a consistent basis and advise supervisor of unresolved issues
• Assist with clerical tasks such as photocopying, faxing, mailing, sorting/distributing of documents
• Ensure patient confidentiality is met by respecting HIPAA rules and regulations

Qualifications:

• Proven work experience as administrative assistant
• Knowledge of office management systems and procedures
• Outstanding organizational and time management skills
• Ability to multitask and prioritize daily workload
• Up-to-date with latest office gadgets and applications
• Excellent verbal and written communications skills
• Discretion and confidentiality

Job Types: Full-time

Pay: $16.00 - $18.00 per hour

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• San Dimas, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

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