Member Services Representative - Part Time Job at Roswell Community Federal Credit Union
Job Title: Member Services Representative
Job Type: Part-time, approximately 30 hours per week, with rotating Saturdays
Location: Roswell Community Federal Credit Union (on-site)
Job Summary: We are seeking a friendly, outgoing, and member-focused individual to join our team as a Member Services Representative. In this role, you will be responsible for assisting members with their financial needs, providing excellent customer service, and promoting the products and services of the credit union.
Job Responsibilities:
- Assist members with processing transactions, and answering questions about products and services.
- Resolve member inquiries and complaints in a timely and professional manner.
- Identify opportunities to cross-sell and refer members to other departments or services.
- Balance cash drawer and assist with end-of-day tasks.
- Provide administrative support as needed.
Qualifications:
- High school diploma or equivalent required.
- Previous experience in customer service or banking preferred.
- Strong communication and interpersonal skills.
- Ability to work well in a team environment.
- Detail-oriented with excellent organizational skills.
- Ability to maintain confidentiality and adhere to regulatory requirements.
- Basic computer skills.
- Ability to work rotating Saturdays.
- Bilingual a plus.
Physical Demands: The position requires standing or sitting for extended periods, as well as the ability to lift up to 25 pounds.
If you are interested in this opportunity, please submit your resume for consideration. Compensation dependent on experience.
Job Type: Part-time
Experience level:
- 1 year
Physical setting:
- Office
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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