Mgr Legal Operations & Project Mgmt Job at HERSHEY MX
Position Title: Manager, Legal Operations and Project Management
Position Location: Hershey, PA
This position can be Remote with some hybrid office visits.
Summary:
The Manager, Legal Operations and Project Management will be responsible for successfully shaping and implementing the Law Department’s refined service delivery model, which focuses on leveraging technological capabilities to increase business self-service and reduce speed to decision and execution. This position will report directly to the Chief of Staff, Board and Legal Transformation and will work closely with the Legal Leadership Team and Finance teams, with responsibility for assisting with the development and execution of Legal Department strategic initiatives. This position will also have oversight responsibility for Law Department project management activities.
The Manager, Legal Operations and Project Management will be responsible for 1) establishing and maintaining an appropriate meeting cadence for Legal Operations’ activities, maintaining notes and driving tasks and follow up action items to ensure successful delivery against legal operations and Legal Department financial matters; 2) overseeing Legal Department technology implementations and related enhancements; 3) managing all of the Legal Department’s technology systems and software solutions, including electronic billing, matter management, legal hold and electronic document retention systems and 4) provide operational guidance to Chief of Staff, Board and Legal Transformation and develop detailed work plans for the completion of tasks.
The Manager, Legal Operations and Project Management will also be responsible for managing Legal Department financial operations, including management of internal and external financial resources to ensure successful delivery against all Legal Department financial objectives.
This position will operate in a fast-paced environment and deal extensively with internal Legal, IS, Finance, Tax, and Procurement contacts as well as outside counsel, external business partners and service providers. In most instances, this position will be the first point of contact for the department or will oversee and direct others who serve as point of contact. The ideal candidate will 1) have excellent communication skills; 2) solve complex business issues from strategy development to execution; 3) have an outcome-focused approach to business process optimization; and 4) will manage a variety of viewpoints to build consensus, with a focus on building trusted relationships and creating positive outcomes for all parties.
Major Duties/Responsibilities:
Time %
Summary of major duties:
1.
35%
Legal Operations and Project Management
- Oversee all Legal Department project management activities, including implementation of technology enhancements to assist with project management needs and enhance Legal Department coordination and communication;
- Lead project team to develop internal Legal Department repository to increase knowledge sharing and enhance Law Department effectiveness;
- Manage process for driving enhanced business self-service to successfully shape and implement the Legal Department’s refined service delivery model;
- Deliver Legal strategy, annual priorities, other department projects and continuous improvement initiatives;
- Implements processes and standards for matter lifecycle management, including origination, budget establishment and agreement, invoice reviews and approval, monthly accruals, and matter termination;
- Implement policies and practices to optimize efficiency of external legal spend; and
- Forecast and recommend reporting and process solutions.
2.
35%
Tools, Technology and Process Management
- Manage Legal Department technology implementations and related enhancements, including continued development of the department’s new contract management system, enhancement of the recently established IP ticketing system and creation of workflow service technologies for general legal service requests;
- Manage Legal Department technology systems and software solutions, including electronic billing, matter management, legal hold and electronic document retention systems and the internal and business-facing Law Department intranet sites;
- Serve as Legal Department liaison to IT team and lead department technology optimization projects;
- Establish and implement technology and process optimization strategy in collaboration with IT leadership; and
- Identify and implement process improvements and solutions around department systems, technologies and controls.
3.
30%
Finance Management
- Oversee Legal Department budget and financial activities including annual and quarterly financial planning, development of quarterly business updates (BUs) and latest estimates (LEs), monthly and quarterly financial analysis and financial reporting and insights;
- Manage outside counsel resources to ensure effective utilization, including establishment of strategic partner firms and management service levels and identification and onboarding of alternative solution providers;
- Conduct necessary analytics to support strategic decision making and operational objectives; and
- Manage resource allocation and continuous improvement opportunities within budget guidelines.
Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
- Advanced skills in Microsoft Excel, Powerpoint, Legal Tracker Matter Management System, and SAP (including Global Financial Reporting)
- Strong quantitative and qualitative analytics
- Ability to analyze business processes and to recommend and implement process improvements
- Strong critical thinking skills with a methodological approach to problem solving. Understands the underlying issues and components of a problem or opportunity and perceives complex cause-and-effect patterns. Identifies patterns and trends from past experiences that relate to a current situation and uses that knowledge to come up with creative solutions and new ideas
- Complete and unqualified integrity to operate in highly confidential and sensitive areas of Company and protect confidentiality of matters that cannot lead to public disclosure
- Ability to multi-task in a fast-paced environment
- Self-motivated with ability to prioritize multiple activities simultaneously
- Data analyses and administrative proficiency
- Excellent communication skills – both written and verbal
- Previous experience / knowledge with data synthesis, analysis and interpretation
- Strong business acumen with a strong understanding of financial metrics and P&L fundamentals
- Ability to analyze issues, develop innovative solutions, and execute with limited guidance
- Global mindset – understands and adapts to business differences across regions
- Works cooperatively as a member of a team and is committed to the overall team objectives
- Demonstrated ability to interact effectively with and influence the decision making of Law Leaders and senior business leaders
- Strong desire for personal and professional development
Minimum Education and Experience Requirements:
Education:
Bachelor’s Degree preferred
Project Management training required
Experience:
- Demonstrated experience in effective interactions with leadership
- Consistent ability to build relationships and leverage partners and advisors
- Demonstrated experience in the use of Microsoft, SAP reporting, and other business analysis solutions
- 4-5 years operations experience in corporate environment
Leadership Competencies
Strategic Thinking
Thinks strategically by clearly anticipating future trends, challenges, and consequences, creating breakthrough business strategies and plans to achieve a competitive advantage. Creates clear and compelling vision and strategy, translates strategy into business plan, and communicates strategic vision to employees.
Business Acumen
Leverages business judgment to shape strategy, based on understanding of operational, commercial, financial, and organizational requirements and capabilities. Understands the security capabilities and services offered by Global Security to support Hershey business units, regions, and functions, and the manufacturing, commercialization and market access of its products and services.
Drive for Results
Pushes self and others to exceed goals and achieve breakthrough results. Recognizes the key actions necessary to achieve results, establishes and communicates the priorities to others, and maintains own and others focus on achieving the important goals. Demonstrates persistence in removing barriers to achieving results and encourages others to do the same.
Prioritization and Judgment
Prioritizes and focuses on the right ideas, opportunities, issues, and projects. Develops decision criteria and considers benefits, costs, and risks of each decision and its immediate and long-range implications. Makes timely, sound judgments in uncertain and changing situations.
Influential Leadership
Leads and persuades others, within and outside of Hershey and without direct authority or formalized structure. Understands others’ needs, motivations, concerns, and positions. Establishes credibility with stakeholders and confidently influences their opinions and actions. Inspires and leads others to adopt common vision, achieve organizational change, and accomplish business strategies.
Partnership
Develops and maintains quality, long-term relationships and partnerships based on trust, transparency, communication, and credibility with key internal and external stakeholders to accomplish strategic objectives. Works to find common ground and mutually beneficial solutions to conflicts. Uses diplomacy and tact to diffuse high-tension situations.
Global Mindset
Thinks from a global perspective and understands market, regulatory, political, economic, and cultural differences across countries and regions and their interdependencies. Understands how stakeholders and teams work and communicate in other countries and regions and how to adapt behavior and strategy to ensure alignment with market and cultural differences.
Customer Focus
Builds a culture that strives to exceed customer needs and is creatively challenged by and responsive to customer experiences. Creates clarity within the organization of what successfully meeting customer needs looks like. Gives priority to customer needs and makes organizational adjustments based on continuously reevaluating how well customer needs are being met.
Nearest Major Market: Harrisburg
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