Multi Job at Spectrum
JOB SUMMARY
Sells products and services to customers in assigned areas/properties through door-to-door solicitation and by building relationships.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
Solicits residential customers through door-to door solicitation and by building relationships with property management and explains products and services available to same
Generates incremental revenue from existing customers by adding new/additional services or upgrades
Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
Maintains a well-informed knowledge base of competitors’ activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
Attends and actively contributes to sales meetings and training programs
Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
Collect and account for funds and provide receipts according to Company policy and guidelines
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Education
High School Diploma or equivalent work experience
Related Work Experience
Experience in sales or customer service - 1+years
PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
WORKING CONDITIONS
Office environment and / or outside environment with exposure to inclement weather
Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
Exposure to moderate noise levels
Must be able to work evenings and weekends
Variable hours: may include weekends, holidays, and split days off
SMD300 336362 336362BR
Sells products and services to customers in assigned areas/properties through door-to-door solicitation and by building relationships.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
Solicits residential customers through door-to door solicitation and by building relationships with property management and explains products and services available to same
Generates incremental revenue from existing customers by adding new/additional services or upgrades
Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
Maintains a well-informed knowledge base of competitors’ activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
Attends and actively contributes to sales meetings and training programs
Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
Collect and account for funds and provide receipts according to Company policy and guidelines
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Knowledge of cold call sales skills, persuasion, and clear communication skills
- Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
- Ability to work outside for extended periods in any season and/or during inclement weather
- Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
- Valid driver's license with a satisfactory driving record within Company required standards
Education
High School Diploma or equivalent work experience
Related Work Experience
Experience in sales or customer service - 1+years
PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
- Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
- Knowledge of cable or telecommunications services
- Experience with consumer education of products and services
WORKING CONDITIONS
Office environment and / or outside environment with exposure to inclement weather
Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
Exposure to moderate noise levels
Must be able to work evenings and weekends
Variable hours: may include weekends, holidays, and split days off
SMD300 336362 336362BR
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