Network Administrator Job at Sparrow Health System
Job ID: 38884
Positions Location: Okemos, MI Job Description The Sparrow Information Technology departmentDescription:
Positions Location: Okemos, MI
The Sparrow Information Technology department is made up of enterprising critical thinkers who enjoy solving problems and improving process and systems in healthcare – a field which serves an important public purpose.
Our IT department supports all technical infrastructure, software applications and analytics needs for the health system: administration, business intelligence, clinical, facilities, finance, human resources, informatics, insurance, patient care, project management, supply chain and all systems/technology.
We are committed to providing growth opportunities, training and mentoring for our associates as they learn specific subject matter expertise. Our team has a variety of curricular and professional backgrounds and a desire for meaningful work, career advancement and real responsibility. We share a passion for systems and design thinking, analytics, optimization and process improvement.
Sparrow is mid-Michigan's largest health system and its diverse range of facilities offer our community some of the most advanced medical technology in the world. By joining Sparrow, you join an organization that is committed to leveraging technology in pursuit of better patient care by establishing key partnerships with other outstanding institutions like the Mayo Clinic, Michigan State University, Mary Free Bed Rehabilitation Hospital, and Hayes Green Beach Memorial Hospital.
General Purpose of Job:
The Network Administrator designs, implements, operates, supports, maintains and deploys network, voice, data, video and converged communications services and systems to support Sparrow's mission to improve the health of the people in our communities by providing quality, compassionate care to everyone, every time.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Troubleshoot system and network issues, identify root cause and work with customers and peers to resolve.
- Participate in analyzing, designing and implementing network and related technical systems.
- Continually improve systems through upgrades, configuration changes and error management.
- Assist with administration, documentation and support of existing systems.
- Complete operational tasks including patching, backups, configuration, updates, documentation, etc.
- Escalate to and resolve issues with vendors.
- Provides 2nd and 3rd tier support through periodic on-call rotation and go-live/variable evening hours related project work
- Own sub-projects of larger projects led by Intermediate, Advanced and Senior Administrators, Team Leads or Project Managers.
- Monitor ticket queue and support help desk during peak call times
Job Requirements
General Requirements
Must complete and pass aptitude and skills assessments as part of the consideration process for all IT positions.
Work Experience
Experience Preferred: • Cisco route/switch/wireless technologies and potential deployment models • Scripting methodologies • Familiarity with F5 products (LTM/BigIP DNS/ APM) • Foundational networking knowledge including TCP/UDP, LANs, WLANs, VLANs, Ethernet, VPNs, OSPF, BGP, etc. • CCENT, CCT Preferred • Experience managing large firewall deployments (bonus if that experience includes Checkpoint) • Familiarity with management platforms such as Cisco Prime and Solarwinds Orion. • Cisco ACI knowledge. • Experience with automation tools such as Chef and Ansible.
Education
Bachelor's Degree in Computer Science, Computer Engineering, Information technology or related field or equivalent combination of years of experience and education.
Specialized Knowledge and Skills
• Desire for meaningful work and real responsibility • Demonstrable and strong problem-solving skills • Creative and critical thinking skills • Strong written and verbal communications skills • Interpersonal skills • Professionalism • Collaborative and ambitious • Service, process and system improvement mindset with an interest in building relationships with customers • Demonstates ability to use a keyboard as may be required to perform the duties of the job
Candidates please note: A series of assessments are a required part of the consideration process for all positions in the IT Department.
Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Job Family
Information TechnologyRequirements:
Shift
Match Any
Degree Type / Education Level
Bachelor's
Experience Level
New Grad
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