Office Administrator/CSR Job at Minute Men Staffing
Minute Men Staffing Brook Park, OH
From $17.50 an hour
This position's primary purpose is to be responsible for all administrative duties, customer service activities such as responding to inquiries, processing orders and handling customer questions and complaints in a prompt, courteous and effective manner. This is a split shift 6PM - 6AM 4 days a week.
Essential Functions of the Position:
- Interacts with customers by phone, email or in person and receives orders or changes to services.
- Adjust concerns about billing or service rendered refer to the designated departments.
- Assures proper invoicing of accounts by verifying invoices.
- Generates all related paperwork and information required for customer work orders, check all orders for special requests and posts inventory records.
- Maintains a good working relationship with customers by responding to all inquiries about, receipts, invoices, inventory counts and shipments in a courteous and efficient manner.
- Acts as liaison between warehouse and the customer.
- Performs clerical work as required including answering phone calls, operating various office machines and computers.
- Performs paperwork associated with orders including the maintenance of customer files.
This position works within established policies and broad objectives. Employees work semi independently and use their own and supervisor judgment involving work related decisions.
For consideration please email your resume.
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 12 hour shift
- 8 hour shift
- Night shift
Ability to commute/relocate:
- Brook Park, OH: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Office: 1 year (Preferred)
- Administrative experience: 1 year (Preferred)
- invoicing: 1 year (Preferred)
- computer work: 1 year (Preferred)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
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