Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

The Office Assistant provides administrative and clerical support to academic faculty of the college.

This position will use a variety of computer software programs, platforms, templates, forms, and databases to provide clerical support in an academic environment. Will enlarge and reformat teaching, professional development, and institutional materials to make them accessible; assist with creating and managing Canvas Learning Management system course website, entering grades & detailed comments, and responding to course Canvas questions. Will assist with managing Zoom innovations & videos. Will assist in set-up of classroom technology including presentation software, video lecture capture, & conventional & smart whiteboards. Will assist with course video production and video editing; will help edit and update course syllabi; process enrollment management forms, professional memberships and travel requests; assist with basic research in library and academic databases; assist with preparation of documents and PowerPoint presentations; convert college documents and articles from single-spaced PDFs to ePub or other formats; enlarge documents. Will file and/or scan documents, organize books and related academic materials. Will maintain office in an organized manner and ensure office has all needed supplies and materials.

Minimum Qualifications

• Intermediate to advanced skills in Word, PowerPoint, Excel, and Adobe; ability to quickly learn a variety of college proprietary software programs and databases.

• Knowledge of Canvas, Blackboard, and/or other learning management platforms.

• Ability to alphabetize and perform clerical tasks including filing, scanning, and copying.

• Knowledge of printers and scanners.

• Good reading skills and ability to proofread.

• Knowledge of and experience in an academic library.

• Ability to prioritize and multi-task, learn new procedures and work independently.

• Capable of following directions in order to carry out key tasks and willingness to ask for clarification.

• Ability to draft email and announcements.

• Ability to see small and single-spaced print.

• Ability to lift and carry up to 20 lbs. and to reach, bend, and twist. Ability to use a step stool.

Preferred Qualifications

• Knowledge of preparing travel forms and documents.

• Proven experience providing administrative and clerical support in an office setting.

• Bachelor’s degree or equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and experience.

Special Requirements