Office Coordinator Job at RESCON
Office Coordinator - Hudson, NH
Whatever your experience, we are pleased that you are interested in joining RESCON. Whether you are just starting your career or are an experienced professional, we likely have a position for you. Our team is made up of folks from all walks of life, with different personal and professional experiences, who each contribute to serve our customers and communities.
What Office Coordinators are all about:
You will collaborate with Estimators, Project Managers and Field Staff to coordinate Residential and Commercial mitigation and restoration projects, ensuring compliance with company systems, policies/procedures, programs, and proper customer documentation. You will provide high-quality customer service to both internal and external customers.
A Day in the Life:
- Completes phone intakes from customers or insurance clients ensuring accurate classification of projects and maintain communicates with customers to pursue property restoration contracts upon completion of mitigation efforts.
- Creates and maintains jobs within the appropriate software programs ensuring records are accurate and complete throughout the duration of the project.
- Creates the mitigation schedule for Field Staff
- Prepares various project-related documents, including letters, proposals, COC, contracts, and reports.
- Serves as a liaison with agents and clients on claims, ensuring proper communication.
What you will bring to the team:
Strong communication, interpersonal, and organizational skills. Experience with Microsoft Office Suite, Encircle, Xactanalysis, and Restoration Manager is preferred but not required. Experience in an emergency service or insurance organization and/or knowledge of construction terminology is preferred but not required.
What you will need to succeed:
The ideal candidate will have 1-3 years of administrative experience in a project-driven environment, and strong computer and internet skills.
Why RESCON?
- Competitive Salary
- Medical/Dental/Vision/Life Insurance
- Flexible Spending Plans
- Paid Time Off
- Retirement Options
- EAP Program
RESCON is a national leader in providing 24/7 emergency disaster restoration and reconstruction services for commercial and residential properties. We are a preferred service provider for the largest insurance companies because of our experience, integrity, and compassion. Whether dealing with water or fire damage, mold remediation, or other disaster we are committed to giving back what disaster took.
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