ACM Care is a local growing social service agency working with senior citizens in the community, nursing homes, and hospitals; helping our clients obtain quality services in the least restrictive environment as possible.
We are looking for a Case Aide to handle phone calls and general administrative tasks in our very busy office located in South Chicago IL. This is a full time or part time position (2 openings) Monday – Friday working 8am – 5pm with a one-hour unpaid lunch. As a Case aide you will be responsible for supporting our Agency and client services, under direct supervision. The ideal candidate will have excellent customer service skills and use proper phone etiquette, have a pleasant personality, be able to multitask and use basic office equipment.
Case Aide responsibilities:
- Respond to agency and client needs timely
- Welcome guests as soon as they arrive and direct them appropriately
- Ensure office area is tidy and presentable
- Provide basic and accurate information in-person and via phone
- Receive, sort and distribute daily mail, faxes, and deliveries
- Perform clerical receptionist duties such as filing, faxing, copying, and scanning
- Typing and data entry into several computer programs (training provided)
- Scheduling of client appointments
- Filing and distribution of paperwork
Requirements:
- Associate degree preferred, but high school diploma accepted with some college and/or 2+ years’ related experience
- Professional attitude and appearance
- Solid written and verbal communication skills
- Exceptional customer service skills and professional phone manner
- Excellent organizational skills
- Ability to be resourceful and proactive when issues arise
- Multitasking and time-management skills, with the ability to prioritize tasks
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Data entry and/or fast typing skills
- Proficiency in Microsoft Office Suite
Job Type: Full-time
Job Types: Full-time, Part-time
Pay: $16.50 - $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Signing bonus
COVID-19 considerations:
masks optional, cleaning
Ability to commute/relocate:
- Chicago, IL 60619: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- please describe why this position is of interest to you . please include your personal email -- indeed email is not reliable. Thanks,
Education:
- Associate (Required)
Work Location: In person
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