Department: JDMS Operations
Post End Date: 05/19/2023
Position Type: Employee
Position Reports To: District Manager
Position Supervises: N/A
Pay Level: 8
FLSA Status: Exempt

Assess each store's ability to exceed customer expectations for ease of shopping, service, variety, freshness, cleanliness, food safety and regulatory conditions. Serve as the subject matter expert and liaison with Retail Operations to provide feedback on the effectiveness of the Enterprise operational plans/programs, systems and/or application opportunities. Work with store management to identify store opportunities, analyze reports and make recommendations to improve sales, shrink, safety, profit and the customers shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

• Analyze store operations data to identify opportunities and work with retail operations department/ store leaders to take corrective action
• Assist district managers in monitoring/troubleshooting issues affected by various applications
• Ensure implementation of division marketing plan and operation initiatives to improve overall customer experience
• Discuss store and department financial performance (e.g., sales, shrink, labor expenses, etc.) and other targeted goals with district manager and store leaders
• Ensure the effective implementation of technologies and upgrade releases and the use of systems
• Assist and monitor the installation, training, and follow-up of new equipment and/or work methods
• Partner with district manager/ store leadership to ensure stores operate within the expense goals
• Review operational measures (reports, scorecards) with store leaders and district manager
• Monitor competitive situations and significant activities
• Ensure compliance with federal, state and local laws, and company policies and standards on applications and/or programs
• Monitor and support Food Safety, Safety and Sanitation best practices
• Travel to various store locations to provide necessary support
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications

• 3+ years of management experience
• Any experience successfully identifying, adopting and leading change initiatives
• Any proven success facilitating meetings varying in size and scope
• Excellent oral/written communication skills
• Proficient in Microsoft Office
• Strong skills in leadership, interpersonal relationship building and the development of others
• Demonstrated ability to work collaboratively with committees and peer groups
• Strong analytical, conflict management and problem resolution skills
• Proven success facilitating meetings varying in size and scope
• Ability to learn and enhance knowledge and skills in various job-related areas
• Ability to recognize and protect highly confidential information

Desired Previous Experience/Education

• Bachelor's Degree
• Training curriculum facilitation certifications
• 2+ years of experience as assistant store leader
• Any division ELMS manager, expense and sustainability manager experience

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

Education Level: Other
Required Travel: Up to 100%
Required Certifications/Licenses: None
Regions: Midwest

States: Ohio
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