Why Rensselaer? Our dynamic global community of changemakers includes some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, and one of the world’s fastest supercomputers.

Are you ready to change the world? Apply now! Visit: https://careers.rpi.edu/en-us/job/493758/operations-associate

Job Summary

The Operations Associate serves as the primary point of contact in the Office of the Registrar for students, parents, faculty, and staff. The incumbent responds to requests for information and assistance regarding all aspects of student registration and academic records, and performs routine registration actions on behalf of students. The Operations Associate processes all transcript requests in accordance with FERPA regulation.

Minimum Qualifications

• HS Diploma or GED
• Two (2) or more years of related experience including customer service area by with phone, email and/or in-person contact.

_* university experience in a student service related is preferred.
office preferred_

Relevant combinations of education, training and experience may be considered.

Minimum Knowledge, Skills, and Abilities

• Requires excellent verbal and written communication, organizational and interpersonal

skills

• Requires proficiency with an database software applications Excellent attention to detail
• Proficiency with MS Office (word, excel, Outlook)
• Ability to foster team spirit in a high-pressure, fast-paced environment

Shift

Business Hours: Monday - Friday

Travel

No travel

Driving

No Driving

COVID-19 Pandemic Protocols

Rensselaer welcomes undergraduate and graduate students to campus for an in-person academic experience. To support this experience, all faculty and staff are expected to work primarily onsite.

Rensselaer requires all faculty and staff to be vaccinated (and boosted when eligible) against COVID-19. Requests for exemptions for medical or religious reasons will be evaluated on a case by case basis.

We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities.

Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

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