Marketplace Chevy is looking for an energetic and talented Service Manager to join our team. As one of the most essential leadership roles within our dealership, you will be responsible for leading our service team with growth always in mind, while ensuring that our guests receive the most remarkable experience.

Our dealership is a vibrant and dynamic place to work, with a commitment to providing the highest level of service to our customers. We offer a supportive and collaborative work environment, ongoing training and development opportunities, and competitive compensation and benefits packages.

Founded in 1990, Marketplace Chevy has been a staple in the Stonewall community for over 33 years. We are dedicated to providing our guests with the highest quality of customer service and delivering the best possible automotive experience.

Are you ready to join a team that values integrity, excellence, and a passion for cars? Come and join us at Marketplace Chevy!

Your Purpose as an Automotive Service Manager:

• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and goals are met.
• Daily morning meetings to kick-start the day and motivate the team advisor and tech teams.
• Develop and maintain relationships with customers to ensure satisfaction and drive retention. Handling guest complaints or concerns quickly and professionally to maintain good guest relationships and ensure repeat guests.
• Monitoring department issues and client complaints to create methods to lessen recurring issues quickly and efficiently.
• Auditing work and guest service to ensure the company's high standards, efficiency, and productivity goals are met.
• Maintaining strong relationships with manufacturers, dealers, and sales representatives.
• Maintain a team relationship with the parts department to ensure that necessary parts and supplies are available for our guests.
• Maintain a clean and organized service department to provide a professional and welcoming environment for our customers.
• Manage the department budget and ensure that financial goals are met.
• Stay up-to-date with the latest automotive technologies and industry trends to ensure that our service department is at the forefront of the industry.

Your Well-Being:

• Competitive Pay: Commensurate with experience!
• Relocation Assistance: Negotiable for the right candidate!
• Wide-Ranging Benefits Offering: Medical, Dental, and Vision plans | Vacation and Sick Leave | 401(K) w/ Match | HSA options |
• Comprehensive training and development!
• Extensive Employee Discounts: Vehicle purchases, parts, and servicing
• Paid Holidays (1 week to 3 weeks depending on tenure)

Requirements: Key Mindsets and Skillsets:

• Strong automotive industry knowledge including best practices and modern approaches to service management.
• Well-established leadership experience with a dynamic approach in continually developing a strong, growth-minded automotive service team.
• Exemplary problem-solving skills and the ability to implement innovative resolutions to keep our guests satisfied.
• Superb communication and collaboration capabilities to develop and maintain mutually beneficial partnerships with internal and external stakeholders.
• A team-first perspective and a win together attitude. We love gamification as motivation!
• An innate desire to help others in all ways possible.
• Dedicated to creating meaningful outcomes in everything you do.
• Welcomes difference by seeking, listening, and learning from diverse perspectives.
• Authentically communicates with transparency, empathy, and kindness.
• Forever curious and motivated by a passion for continuous improvement.

Yes! Our dealership is BRAND NEW! Don’t let the look of our beautiful facility overshadow our rich history:

• Founded in 1990, Marketplace Chevy has been providing the Stonewall community with exceptional service and high-quality vehicles for over 33 years. Our commitment to excellence and passion for cars has made us a trusted and respected member of the community.
• Joining our team means becoming part of a company with a deep roots and bright futures. We believe in investing in our employees and providing them with the tools and support they need to succeed.
• Our owner always says “Our business takes care of our employees, our employees take care of our guests, and our guests take care of our business – and the cycle continues!”

At Marketplace Chevy, we are committed to providing our employees with a positive and rewarding work environment. Join us and become part of a team that values integrity, excellence, and a passion for cars!

What are our customers and employees saying about us?

For starters – We’ve received Shreveport-Bossier Magazine’s “Top Dealership” Award 3-Years in a row! We are incredibly grateful to our local community who continues to vote for us to receive this recognition year after year! We are also very proud to be the highest rated dealership in North Louisiana – We love reading what our customers have to say on Google:

• "One word, Awesome! Best service, People that really care about you and your vehicle. I will recommend this place to everyone. Thanks again Marketplace."
• "Honestly, it seemed like this place was a better experience than other Chevrolet dealerships in the area."
• "Always the absolute best service in town. A+ friendly

A+ knowledgeable workers
I have never had a problem at the dealership.
Winners, every single one of them are winners."

• "Amazing service… highly recommend for all your vehicle’s needs:)"

Check out our Facebook, Google Listing, and website for more information!

Job Type: Full-time

Pay: $100,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Application Question(s):

• Ambition is important to us, are you able to come by and apply in person? We highly recommend doing this, however, if you are out of state, call Daryl and introduce yourself TODAY!

Work Location: One location

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