Job Description:

Anti-Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records. Multiple openings available

Primary responsibilities of the Operations Professional Markets will include:

• Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines aligned to more complex Jurisdictions and/or client structures.
• Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.
• Liaise with sales/ client outreach teams to obtain and validate correct documentation to fulfill refresh requirements
• Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to Ensure all refresh requirements are met
• Ensure all jurisdictional regulatory requirements related to KYC are adhered to
• Support business with KYC related queries and requests
• Participate in remediation, internal/external Audits

Required Skills:

• 2+ years financial services experience, with at least one year of AML and/or KYC experience
• Documented experience performing in a process-oriented production environment that changes periodically
• Understands risk and associated SLAs to the refresh process
• Appropriately identify and escalate risk

• A solid foundation of the Refresh Process – ability to apply critical thinking to solve problems
• Demonstrates knowledge of Laws, Rules, and Regulations as they apply to the refresh process
• Communicates with impact and demonstrates sound judgment
• Expert experience with MS Office Suite (Excel/Word/Outlook/Access)
• Proven ability to work in a team environment
• Proven ability to organize work, prioritize tasks and handle multiple assignments simultaneously
• Proven ability to successfully meet tight deadlines while ensuring data accuracy and integrity
• Proven ability to work and execute with minimal supervision or remote management
• Excellent verbal and written communications skills

Desired Skills:

• Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience
• College degree (Associates or higher) or comparable work experience

Enterprise job code summary overview
Provides technical and analytical support in a global markets operations function for one or more operations product areas. Responsible for the analysis and resolution of complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. May manage projects and/or the introduction of new initiatives, systems, products/services and processes, coordinating necessary expertise across multiple operations functions and/or products. As a technical expert, may also function as an informal team lead, providing work direction and technical guidance to less experienced employees in resolving complex transactions and operational problems. Requires extensive experience in an operations support function with thorough working knowledge of fundamental business structure and operational aspects for specific transactions and products. As a technical expert, will consult on a wide variety of topics across functional and business support lines.

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