Operations Supervisor Job at FM Global

FM Global Johnston, RI 02919

$97,500 - $140,100 a year

Overview:

FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

This role supervises a team of individual contributors who exercise independence in assignments. Accountable for implementing operational plans and initiatives to achieve results. Participates in the development of policies and procedures.

This is a hybrid role located in our Corporate Headquarters located in Johnston, RI.


Responsibilities:

  • Establishes project plans and directs the team in accomplishing operating objectives
  • Manages and develops the team
  • Liaises with HR Product on Workday functionality impacting benefits administration
  • Oversees documentation of processes and standard operating procedures
  • Develops metrics to assess effectiveness and efficiency
  • Identifies improvements, automation opportunities, and considers alternative service delivery approaches
  • Participates in the development and distribution of communications to HR, Managers, Employees and Retirees related to benefits administration
  • Provides benefits administration subject matter expertise to COE (Non Operations) to help inform design/development of programs
  • Manages the annual audit processes including collaborating closely with vendors and other internal teams and establishing a project plan for the team
  • Manages the relationship with benefits vendors and oversee the teams’ use of the related online tools
  • Liaises with COE (Non Operations) on any escalated or widespread issues
  • Prepares reports or sensitive data related to benefits administration for the CoE/Leadership

Qualifications:

  • Bachelor’s Degree
  • 5-7 years’ experience
  • Advanced knowledge of health and welfare and retirement benefit programs
  • Experience leading a team and ensuring a high level of customer service
  • Strong project management skills and experience developing processes and standard operating procedures
  • Strong communication skills and ability to collaborate with others to accomplish objectives, prioritize and resolve problems
  • Strong HRIS skills and experience with Workday, including configuration
  • Focus on achieving results
The hiring range for this position is $97,500 to $140,100. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Global’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.

FM Global is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.


Please note that full vaccination against COVID-19 is a condition of employment with FM Global in the U.S. and a condition of FM Global office entry in Canada. Further, all FM Global visitors, including external candidates interviewing onsite for open positions, are required to be fully vaccinated against COVID-19 and show proof of vaccination.




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