Operations Supervisor- Facilities & Vendor Management- Landscaping, Waste, Industrial Garments Job at CBRE
About CBRE
From selling properties to activating spaces, CBRE Group, Inc. is the world's largest commercial real estate services and investment firm with over 100K employees globally in over 100 countries!
For 12 years we have been listed on Fortune Most Loved Company!
CBRE offers excellent employee benefits including medical, dental, vision and a great 401k match program.
Job summary
- This individual will be responsible for leading all aspects of day-to-day interior & exterior services in a GMP (Good Manufacturing Practices) manufacturing environment. These services will include, but not limited to: Landscaping, Waste, Industrial Garments, AEDs, Medical Cabinets, Exterior Glass, Shredding, and Indoor Plants. Will partner closely with Site Service Operations Manager, contracted vendors, and client facility team.
- This role will have a heavy focus on vendor management, ensuring contracts are fulfilled, inspections/audits, GxP Life Sciences documentation, work order management and initiating deviations and corrective actions as applicable.
- Physical location is at Research Triangle Park facility in Durham, NC and is an on-site role.
Duties and responsibilities
Provides supervision and leadership of a field service team that ensures the efficient and safe maintenance of client location.
In partnership with local management coordinates the day-to-day workflow of contracted vendors to ensure deadlines and accurate procedures; resolves client concerns and answers questions regarding policies and procedures. Handles day-to-day issues as they arise. Ability to identify and appropriately resolve issues.
Provides supervision to contracted vendors for Interior and Exterior Facilities Services at this client site. Provides assistance such as technical mentorship, and/or training. May lead project teams and/or plan and supervise assignments. Monitors performance and ensures contract fulfillment. Leads by example and models behaviors that are consistent with the company's values.
Supervisory responsibilities
No formal supervision.
Qualifications
To perform this job, an individual will perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's Degree (BA/BS) preferred or minimum of 5 years of experience in soft services management.
Proficient in Microsoft Office suite and other software.
Prefer experience leading soft services and related vendors within the Life Sciences/ Pharmaceutical/ FDA industry or relevant critical environments.
Interpersonal communication
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to optimally present information to an internal department and/or large groups of employees.
Strong written and verbal communications skills.
Financial knowledge
Requires basic financial terms and principles. Ability to calculate simple figures such as percentages.
Reasoning ability
Requires knowledge of financial terms & principles.
Ability to prioritize projects simultaneously and keep them progressing to completion.
OTHER SKILLS and ABILITIES
High level craft knowledge and skill to accurately assign and complete a job.
Knowledge and understanding of the maintenance processes and accurate use of the work order system, planning, scheduling and storeroom processes.
Scope of responsibility
Decisions made with general understanding of procedures and company policies to achieve set results and goals. Errors in judgment may cause short-term impact to co-workers and supervisor.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
CBRE is an equal opportunity employer that values diversity. We have a long-standing dedication to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
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