Operations Support Sr. Associate Job at Principal Financial Group

Principal Financial Group Des Moines, IA 50392

$18.41 - $35.19 an hour
What You'll Do:
As an Operations Support Sr. Associate in our Actuarial & Product Development department, your work will consist of completing various support functions such as capturing data, reviewing information for completeness, researching issues, reporting, and answering questions. You'll be consistently learning while having a rich variety in the work you do, which includes:

  • Gathering and reviewing appropriate information for support functions to ensure completeness and accuracy.
  • Analyzing data, making corrections, performing calculations and distributing information.
  • Acting as a technical resource for some specialized processes by answering questions, recommending solutions or process improvements, and assisting other team members.
  • Researching and providing recommendations to customers. May serve as the primary contact for specific accounts for questions about support functions.
  • Developing and maintaining databases, reports and resource materials such as guides, process documentation, etc.
  • Assisting in the research, design, development and testing of new processes, product improvements, and procedures relating to systems and guidelines.
  • Participating in special projects regarding operational issues and assisting with the training of process changes.
  • Performing other job-related duties and special projects as needed
Who You Are:
  • Associate degree or equivalent and 1+ years of related work experience
  • Requires Microsoft Office skills including basic Excel and Word
  • Strong organizational, problem-solving, and interpersonal skills
  • General math proficiency, accuracy and strong attention to detail
  • Able to prioritize multiple projects and maintain confidentiality
  • Basic actuarial or product development knowledge is preferred.
Salary Range Information: Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range: $18.41 - $35.19 / hour Additional Information:

Job level

We’ll consider talent at the next level with the right experiences and skills. Must have experience with Compass or the renewal systems and/or knowledge of group products.


Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role. (This includes, but is not limited to students on F1-OPT, F1-CPT, J-1, etc.) For additional information around work authorization needs please use the following links: Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Investment Code of Ethics

For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

While our expertise spans the globe, we're bound by one common purpose: to foster a world where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents of our employees – individually and all of us together. Explore our core values, benefits and why we’re an exceptional place to grow your career.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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