Operations Team Leader

Position Title: Operations Team Leader
Department: Holy Rosary Mission (Pastoral)
Location: Either Kyle or Pine Ridge
Supervisor: Pastor
Direct Subordinates: Operations Team Associates
Indirect Subordinates: up to or more than 5 hourly custodial positions
Status: Full-time
Classification: Exempt
Schedule: Flex-schedule -Weekends, events and religious holidays hours may be required

VISION MISSION
A Lakȟóta Catholic Community Experience Jesus Empowering Us

prayerfully walking with Jesus through Making Disciples
grieving healing growing thriving Engaging our Community

About Us
Our Community: Holy Rosary Mission is the Lakȟóta Catholic community of the Pine Ridge
Reservation. We are the Catholic faithful living out our baptismal call within 3,000 square miles on
the homelands of the Oglala Lakȟota. We reach out with intentionality and compassion to those who
have never come to church, and those who have not been to church in a long time. We support and
empower families to grow in relationship with God, living as both Lakȟóta and Catholic, and sharing
our faith across generations.

Our pastoral staff: Inspired by the Lakȟota catechists, sisters, and Jesuits before us, our ministry
aims to accompany the faithful as they grow deeper in discipleship in community, and live out their
call as the Baptized. We work collaboratively as a team to provide pastoral, sacramental, and
ministerial care for the people of Holy Rosary Mission, and to implement the strategic goals
identified by this Lakȟóta Catholic community.

Candidates are encouraged to apply even if they do not possess all the skills or interests needed for a
particular team’s areas of responsibility. We are building a staff with diverse skills and interests that
will work together to provide the best possible pastoral and ministerial care to our Lakȟóta Catholic
community.

Position Summary
The Operations Team Leader directs a collaborative team that oversees the day-to-day operations,
including management of the office, human resources, finances, communications, and fundraising.
This position also oversees analysis and improvement of organizational processes to make
improvements that will better serve our Lakȟóta Catholic community. Reporting to the Pastor, the
Team Leader is the manager and supervisor of the Operations Team. The Operations Team works in
concert with the Discipleship Team and Pastoral and Social Ministry Team in order to accomplish
the vision and mission of our Lakȟóta Catholic community. This is an in-person ministry position
that will lead, and be based out of an office of, either an east care team in Kyle or a west care team in
Pine Ridge. This position will require regular travel to other sites throughout the Reservation.

Operations Team Leader

202

I. RESPONSIBILITIES AND DUTIES:
A. Areas of Responsibility of the Operations Team

1. Office Management
2. Budget and Finance
3. Management and Oversight of Buildings and Grounds including cemeteries
4. Vehicle Fleet Management
5. Human Resources
6. Communications
7. Fundraising
8. Database and Data Management
9. Other duties as assigned by Pastor

B. Teamwork Duties as Operations Team Leader
1. Serve as a member of the Leadership Team alongside the Pastor and other

Team Leaders, steering the implementation of the mission and strategic
goals for the Lakȟóta Catholic community. Attend regular leadership team
meetings.

2. Lead the Operations Team to function as a cohesive group to implement the
Lakȟóta Catholic community’s vision, mission, and goals.

3. Facilitate Operations Team and Area Care Teammeetings in order to ensure
a cohesive team environment for implementing the mission.

4. Participate in regularly scheduled pastoral staff meetings and pastoral
planning sessions.

5. Regularly represent the pastoral staff as a visible participant in liturgies,
prayer services, events and programs.

C. Ministry of Administration Duties as Operations Team Leader
1. Oversee the Operations Team Associates’ management of the day-to-day

operations of our office locations including answering phones, directing calls
and inquiries to the correct staff member, assisting visitors, stocking office
supplies, and managing office technology.

2. Lead planning for an annual budget for the Lakȟóta Catholic community and
manage the day-to-day financial operations to ensure fiduciary
responsibility, internal controls, and accurate record keeping.

3. Lead the Operations Team in its responsibilities of management and
oversight of buildings, grounds, and cemeteries.

4. Manage and maintain vehicle fleet.
5. Serve as the Pastor’s liaison to the Maȟpíya Lúta |Red Cloud Human

Resources Department and Business Office’s Payroll Department, including
applicable committees, and manage human resource needs of the pastoral
staff.

6. Oversee communication of the news, events, and other pertinent
information with the Lakȟóta Catholic community’s stakeholders, e.g.
parishioners, Reservation communities, friends across the United States,
sister parishes, donors, and Maȟpíya Lúta |Red Cloud staff, administration,
and board of directors.

Operations Team Leader

202

7. Assist Pastor in building and maintaining relationships with donors and
sister parishes.

8. Design and implement fundraising campaigns and local fundraising events
with targeted goals for specific projects.

9. Coordinate the national and diocesan annual collections.
10. Maintain all necessary records, data, and databases for the Lakȟóta Catholic

community including sacramental records, safe environment records and
ensure compliance with the Diocese of Rapid City Safe Environment Program
and Policies, parishioner list, donors/friends, gifts and contributions, and
metric tracking for evaluating ministry programs.

D. Administrative Duties as Operations Team Leader
1. Assign Operations Team duties to Team Associates, ensuring that assigned

responsibilities and duties are clearly documented.
2. Supervise Operations Associates and area care teammembers to ensure

employee engagement, collaboration, and high quality pastoral and
ministerial care is being given to area parishioners and wider community.
Complete annual performance appraisals for Operations Team Associates.

3. Annual Professional and Spiritual Enrichment:
a) Meet regularly throughout the year with the Pastor for ongoing

feedback and support, including at least one formal performance
appraisal session, for reflection on mutually agreed upon goals and
objectives in ministry.

b) Make an annual retreat of up to eight days as worked out with the
Pastor.

c) Participate in Diocese of Rapid City and Maȟpíya Lúta | Red Cloud
employee activities.

4. Uphold the norms, guidelines, and procedures of the Diocese of Rapid City
Pastoral Handbook and Maȟpíya Lúta |Red Cloud’s policies and procedures.

II. POSITION SPECIFICATIONS:
A. Required Education and Skills:

1. Supervisory experience or proven ability to motivate and manage others,
while fostering a collaborative environment

2. Understands the importance of maintaining confidentiality.
3. Excellent interpersonal and communication skills both verbal and written, to

deal with difficult and sensitive situations.
4. Enjoys learning and is open to trying new ways for better outcomes.
5. Strong relationship building skills and ability to demonstrate to people that

they are important and valued.
6. Ability to positively represent our Lakȟóta Catholic community to those who

call, write or visit.
7. Proven ability to set priorities, organize, meet deadlines, and multitask.
8. High degree of attention to detail. Must be a team player and yet have the

ability to work independently to accomplish tasks.
9. Maintains physical, emotional, spiritual, and psychological well-being.

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10. Knowledge and skill in bookkeeping, office technology, database
management, and overall management operations.

11. Ability and willingness to work flexible hours, including work evenings and
weekends.

12. Bachelor's degree or its equivalent.
13. A valid driver license.

B. Preferred Education and Skills:
1. Participates actively and regularly in the worship and sacramental life of the

Catholic Church.
2. Experience with Mac platforms, Microsoft office applications and Google

Workspace for Education applications.

C. Physical requirements:
1. Ability to do multiple activities throughout a work day, including, but not

limited to: driving, walking, standing and sitting at a desk to use the assigned
computer/office equipment to meet ministry, outreach, and administrative
duty requirements. (80%)

2. Ability to use ladders, or other cleaning equipment, to train and assist
custodians. (5%)

3. Have the ability to perform some types of manual labor. (5%)
4. Ability to lift up to 30 lbs or more on occasion. (<5%)

To Apply
Send completed application to
Brenda Bad Heart Bull, Executive Director of Human Resources
Mahpiya Luta/Red Cloud
100 Mission Drive
Pine Ridge, SD
brendabadheartbull@redcloudschool.org

Operations Team Leader

2023