Order Fulfillment Associate Job at Innova Solutions Inc.
This role serves as a link between channel partners and the Company to communicate and resolve highly complex issues, under limited supervision, surrounding complete goods orders, product configuration, availability and shipments.
Duties: Researches, analyzes and responds to complex order status inquiries by utilizing host systems and communication with factory/supplier contacts. Evaluates, analyzes, and prioritizes sales needs relative to factory/supplier production and dealer, branch, and Company inventories. Assists channel partners in ordering and configuring equipment using on-line ordering tools. Research complex product configurations utilizing all available information sources. Initiates requests for information if not available. Expedites and traces orders for channel partners through host systems. Trains and counsels dealers on order fulfillment programs, incentives and alternative products.
Requirements:
-Onsite position
-Excel - Intermediate
-Data Analytics experience
-Experience in a cross-functional team environment.
-Comfortable with fast pace of work and changing priorities.
-Desire to learn, Strong written and oral communication skills.
Nice to Have:
Manufacturing/commodity knowledge
SAP experience
A Degree or equivalent experience
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Schedule:
- Monday to Friday
Work Location: In person
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