Company Overview

Smart City Telecom is a full-service telecommunications company that has been serving the residents and businesses of Celebration, Lake Buena Vista, and Bay Lake, Florida since 1969 and we're now expanding our service to the greater Central Florida market. With a deep heritage in delivering solutions, with a top-down commitment to customer satisfaction, Smart City Telecom provides cutting-edge Internet and voice services that are unrivaled in the industry.

While Smart City Telecom is continuously updating our products and services to make sure that we deliver the highest quality, we continue to live by the core values upon which we were founded. Above all else, we operate with integrity without compromise – we deliver what we say we will deliver, and we do right by all our customers, business partners, and vendors.

We are committed to recruiting, developing, rewarding, and retaining the best possible candidates in the workforce. We strive to assist our team members in accomplishing both individual and overall organizational goals. We provide a work environment where people can drive results, develop, and grow their careers. We recognize the individuality of each of us and we are on a mission to create a workplace where you can grow and succeed. At Smart City Telecom, we stand for integrity, efficiency, problem solving, equity, and character in all our relationships and interactions. Our focus is on promoting growth, accountability, and empowerment in the company.

Job Summary

The OSP Field Engineer provides support to engineering through detailed collection of information from the job site. This position requires a working level of knowledge of OSP (Outside Plant) fiber and copper networks. This position is responsible for identifying and documenting existing field conditions, provide proposed layout/path of new network, which could include aerial, buried, and underground conduit, manhole/handhole, building entrance, and riser facilities.

Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Identify, photograph, and sketch detailed information of required facilities, including cables, poles, terminals, handholes, & other outside plant infrastructure.
• Capture accurate measurements of attachment heights, span distances, utility structures, & distances from existing/proposed OSP facilities to centerlines, property lines, and curb lines.
• Identify power and communication facilities and ownership on utility poles.
• Record bonding, grounding, guying, and anchor information.
• Deliver detailed field notes & photographs to the engineering team.
• Contribute to various projects working with minimal supervision, including aiding other departments and team members, as directed.

Qualifications – The ideal candidate for this position will demonstrate:

• Competency and experience in Microsoft Office including Word, Excel, Outlook; ability to work with cloud-based and mobile tehcnology.
• Eagerness to adapt existing processes to new, improved systems.
• Excellent organizational skills, time management, initiative, attention to detail, accuracy, and follow through to completion.
• Well-developed decision-making, analytical, and critical thinking skills.
• Exceptional communication and customer service skills with an ability to explain complex situations in simple terms.
• Ability to multi-task and accomplish tasks in fast-paced environment with minimal supervision.
• Ability to work in high-availability network environment carrying tight SLAs.
• Ability to represent the company in a professional manner always.
• Must be able to work flexible hours including holidays, weekends, and overnight work, as needed, to perform field site visits to meet with contractors, customers, and local agencies.
• Ability to effectively collaborate cross functionally with other team members at all levels within the organization with a vital interest in contributing to the success of the company’s goals and strategic vision.
• Understanding of OSP construction techniques.
• Ability to read and understand maps, conduit records, and layout drawings.
• Knowledge of outside plant activities (Fiber Cable Design, Pole Line Construction, Conduit System design).
• Be able to utilize tools effectively, such as measuring wheels, height sticks, pull finders, MH/HH hooks, and laser rangefinder.

Working Conditions

• Outdoor working environment with seasonal heat, cold, and other inclement weather conditions.
• Driving company assigned vehicle to/from work sites in a safe and responsible manner during adverse weather conditions, heavy/light traffic, or at night.
• Work sites include manholes, hand holes, etc. and will involve extensive walking on diverse types of terrain, working around objects and machinery in constructions areas, and may require confined space entry and ability to work in elevated areas.
• Regular use of hands and fingers to operate specialized equipment and tools; reaching overhead above the shoulders and horizontally, bending at the waist; standing and/or walking for extended periods of time; lifting objects up to 50 pounds or lifting more than 75 pounds with tool aids.
• Intermittent indoor office working environment with prolonged sitting.

Other Requirements

• 2 years’ minimum relevant experience in Outside Plant Engineering/Construction work.
• 2 years’ experience in Telecommunications industry, preferred.
• Must be able to pass a criminal background check and drug screening.
• Must have a valid Driver’s License with a satisfactory driving record.

Benefits Include (Full-Time Team Members)

• Competitive Salary Commensurate with Experience
• Medical, Dental, and Vision
• Supplemental Benefits - Accident, Critical Illness, Hospital Care
• Life and Disability
• Flexible Spending Accounts
• 401K with Match
• Life Assistance Plan
• Wellness Plan
• Vacation, Personal, Sick, and Holiday Pay
• Ongoing Professional Training & Educational Reimbursement Program
• Team Member Recognition Programs

As part of our standard hiring process for new employees, employment with Smart City will be contingent upon successful completion of a pre-employment drug screening, background check, and motor vehicle check.

Smart City is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

No Outside Agencies.