Part Time Key Holder Job at LOFT
SALES LEAD
JOB DESCRIPTION
REPORTS TO: Store Manager
POSITION OVERVIEW
Embraces our diverse, inclusive culture and sets an example through their behaviors, serving as a role model and
leading all activities related to providing exceptional Customer service. Operates as the Manager on Duty
(MOD) in the absence of another Manager, communicating clear action plans that optimize results, performing
operational and transactional functions, and assisting with merchandise presentation.
RESPONSIBILITIES/ACCOUNTABILITIES
- Ensures that the Customer remains the top priority while balancing required tasks and overall store operations.
- Drives results and anticipates Customers’ needs while communicating store and individual performance goals to
motivate Associates.
- Coaches Associates “in the moment” on Customer interactions and performance to maximize productivity and
capture customer opportunities.
- Supports the business strategy and adjusts tactics as necessary to effectively reach goals.
- Clearly communicates company direction to the team.
- Embraces fashion, understands current market trends and is able to articulate them using Brand interpretations
in every Customer interaction. Represents the Brand by adhering to Brand’s dress code guidelines.
- Safeguards keys to the store, performs opening and closing procedures, assumes PIN and signature privileges
for register functions requiring approval.
- Supports and maintains merchandise flow/freight processes, ensuring proper floorset execution to current visual
Brand standards.
- Leverages tools and takes action to drive operational excellence through Standard Operating Procedures (SOP).
- Completes daily tasks to ensure store runs smoothly and meets all Brand standards and guidelines.
- Assists with New Hire onboarding and ongoing Associate training.
- Works collaboratively with internal and external partners to accomplish assigned tasks.
- Reports to work as scheduled; records time worked accurately by using Brand’s Time and Attendance system;
remains flexible to the needs of the business.
- Contributes to the efforts to prevent shrink and raise and maintain safety awareness.
- Additional responsibilities as assigned by Store, District, or Regional leaders.
POSITION REQUIREMENTS
- Ability to organize, delegate, and prioritize assignments, and meet deadlines with minimal supervision.
- Knowledge of visual standards and techniques, and ability to implement and maintain within Brand’s guidelines.
- Communicates effectively with Customers, Managers, Business Partners, Store Associates and Peers.
- Ability to foster team commitment and create a positive, inclusive environment.
- Ability to take initiative in making decisions on a timely/urgent basis.
- Must be technology proficient and able to operate the Point of Sale (POS) System.
- Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday
shifts.
- Minimum six months’ experience in a retail environment in a position of Sales Associate or higher.
- Ability to maneuver around sales floor, stockroom, office, lift up to 30 lbs, and retrieve and stock merchandise
with or without a reasonable accommodation.
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in
all employment decisions to ensure that all associates and potential associates are evaluated on the basis of
qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion,
age, disability that can reasonably be accommodated without undue hardship, genetic information, military
status, sexual orientation, gender identity, or any other protected classification under applicable law. We
do not discriminate in any of our employment policies and practices. All associates are expected to follow
these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on
request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking
areas have been established by a particular location in accordance with applicable law.
Job Type: Part-time
Pay: $16.50 - $17.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Experience level:
- 1 year
Weekly day range:
- Weekend availability
Ability to commute/relocate:
- Rancho Cucamonga, CA 91739: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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