Part time Medical Assistant - Plano Job at Rheumatology Associates
POSITION TITLE: MA for Plano office Tuesdays & Thursdays-Full time position available if interested
JOB SUMMARY: The MA will handle phone calls and voicemail from the patients who are seeking medical information and/or medical attention. The MA will address patient clinical questions, explaining/documenting laboratory results, calling in prescription refills, explaining procedures/treatments, initiating prior authorizations, and scheduling.
MINIMUM JOB REQUIREMENTS:
Education and Experience:
- High school Diploma
- Medical Assistant office experience
- EMR experience required.
- E Clinical Works experience preferred
- Travel is required
Essential Skills and Abilities:
- Ability to keep accurate records.
- Competent organizational skills.
- Ability to handle stressful situations.
- Ability to meet deadlines and multitask.
- Excellent oral/written communication skills.
- Excellent interpersonal skills.
- Dependable and capable of being on time. -this is huge!!
- Empathetic with patient’s needs and concerns.
- Positive and professional attitude.
- Must demonstrate the ability to communicate effectively with all members of the healthcare team, patients, and community representatives.
PRIMARY DUTIES:
- Answering phone calls and voicemails.
- Answering patient clinical questions.
- Review medical history and counsel patients regarding their clinical status and need for further evaluation or treatment.
- Evaluate a new complaint by phone and triage to emergent, urgent, or routine appointment.
- Locate laboratory results not yet in the patient’s medical records.
- Explaining/documenting laboratory results.
- Calling in prescription refills.
- Explaining procedures and treatments.
- Initiating prior authorizations.
- Schedules appointments and urgent visits as appropriate.
- Documenting all information into the computer system.
- Maintaining confidentiality of all patient information.
- Adheres to policies/safety practices.
- Performs other duties as assigned.
Job Type:
Full-time
Experience:
Medical Assistant
Job Type: Part or Full time
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