Essential Duties and Responsibilities:

• Conduct tours for prospective residents and their families.
• Enter and maintain lead database in Point Click Care.
• Attend daily stand up meetings to inform staff of potential new residents.
• Maintain Triple Check Binder for Business Office to reference.
• Initiate medical charts and business files for all new residents.
• Update the Admission Referrals list daily and send to the Marketer every morning.
• Complete a hospitality visit with each new admission.
• Respond to hospitals and physicians with a 15-minute lead time.
• Assist with answering phones when needed.
• Assist with other marketing department duties as needed.
• Must be organized and detail-oriented.
• Strong customer service skills.
• Establish a good rapport with other retirement communities and referral agencies.
• Open communicator and team player.
• Strong computer skills in Microsoft Office programs and internet research.
• Follow verbal and written instructions.
• Must be neat, clean and appropriately dressed to present an appearance acceptable to residents and the public; in accordance with the employee handbook.
• Interview potential residents and residents' representatives to collect accurate data on admission inquires.
• Screen potential residents applying for admission; identifying whose needs can be properly met by the facility.
• Respond to hospitals and physicians for resident accommodations in a timely and organized manner.
• Explain facility philosophy, policies and procedures to potential and new residents and residents' representatives.
• Follow facility admission, transfers, and discharges policies and procedures.
• Communicate and work cooperatively with all facility department supervisors and administration.
• Act as a liaison between residents and the various facility departments.
• Handle all correspondence assigned.
• Communicate effectively on the telephone and in person.
• Come to work as scheduled and consistently demonstrate dependability and punctuality.

Job Type: Part-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Experience:

• Medical receptionist: 1 year (Preferred)
• Medical office experience: 1 year (Required)
• Computer skills: 1 year (Required)
• Admissions for Skilled Nursing: 1 year (Required)

Work Location: In person

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