Stock Associate, CB2

Reports to: Assistant Manager, Operations

Job Description:

Maximize company sales growth and profitability by maintaining all areas of the store under the direction of the stockroom manager and store management team.

Primary Responsibilities:

• Assist the team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase.
• Perform duties associated with receiving and processing incoming shipments. Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner.
• Assist in preparing the stockroom for inventory and perform assigned inventory duties.
• Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom.
• Greet and receive customers in a welcoming manner, respond to customer questions, and involve higher level management, as appropriate.
• Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide.
• Organize and maintain the stockroom with the Operations Team.
• Work closely with the Sales Associates, Visual Merchant and management team to maintain the sales area, including merchandise and the physical space.
• Assist the Visual Merchant to support seasonal floor changes, as needed.
• Inform the Operations Team and the Visual Merchant of the receipt of any new items, any overages or shortages of merchandise, and/or the condition of merchandise.

Knowledge, Skills, and Abilities:

• Excellent interpersonal skills and ability to build rapport with customers and other associates.
• General office equipment, including computer and printer, Zebra handheld devices, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece or Theatro communication system.
• Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills.
• Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning.
• Engage in, maintain and support store safety standards and training.
• Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus.

Experience Required:

• Retail experience preferred
• Customer service experience preferred

Physical and Visual Activities**

On a daily basis, must be able to constantly have visual acuity near and far, stand, operate computers/POS/office equipment, move around the facility and communicate. Ability to frequently handle paperwork and/or remain stationary. May occasionally lift, carry, reach, kneel, crawl, push/pull, climb, balance, bend, crouch, twist or have foot controls for operating equipment.

Physical Demands**

Movement of product, supplies and/or boxes to and from all levels of the store and stockroom. Ability to move and/or lift up to 65 lbs to a height of 3-4 feet; heavier product with team assist. Furniture: Ability to move up to 300 lbs with appropriate equipment.

Environmental/Atmospheric Conditions**

Hot/cold temperature changes, concrete floors, odors, dust and mechanical/electrical/chemical hazards possible

**In accordance with applicable law, associates will be provided with reasonable accommodations as necessary and appropriate to perform the position’s requirements.

NOTE: The Primary Responsibilities, Knowledge, Skills, and Abilities, Experience Required and other aspects of the job listed on this job description should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Job Type: Part-time

Pay: $14.50 - $16.50 per hour

Benefits:

• Employee discount

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Birmingham, MI 48009: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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