JOB OVERVIEW:

Help technicians and customers on the phone and in person in retail setting to find parts & accessories they request for their tractors and equipment.

RESPONSIBILITIES:

• Customer Service – engage with customers and help to find parts and/or accessories upon request.
• Shipping & Receiving – coordinate and accurately document the receiving of inventory and other shipments for Boundary Tractor.
• Communicate arrival of parts & smaller goods to customers, sales/service departments and individuals expecting incoming shipments.
• Coordinate returns of parts to vendors that were defective or returned by customer.
• Perform annual or cyclic physical inventory count and analysis.
• Keep the Parts Department tidy and presentable.

QUALIFICATIONS: Education – 2-year college degree preferred but not required.

• Experience – 2+ years of working in a parts department, preferably in the agricultural, lawn care or tractor industry is optimal but not required.
• Skills – Strong written, organizational and verbal communication skills required. General forklift experience preferred. Ability to follow directions and learn computer systems, machine schematics, and workflow processes. Willingness and ability to work independently or as part of a team. Basic computer skills. Willingness to work outside scheduled business hours in order to fulfill job responsibilities.

REPORTS TO:

Parts Manager

COMPANY SUMMARY: Adams Tractor is a retail business specializing in sales, service and parts in the tractor and lawn care industry. Originally established in Spokane, WA in 1929 by Don Adams the business has now grown to have 4 locations: Spokane, Coeur d’Alene (ID – 1948), Bonners Ferry (ID – 1976), and Lewiston (ID – 2020). We began as a Ford Tractor dealer and have diversified to accommodate the constantly evolving needs of our customers and provide them with the best machines, implements, and parts available. Our current brands include Kubota, Land Pride, New Holland, Toro, Ariens/Gravely, Husqvarna and Stihl at the heart of our operations. We pride ourselves on understanding our customers’ needs and finding the best solution possible to make their lives easier and more productive.

BENEFITS & SALARY: This position is hourly position with opportunities for bonuses and incentives within the organization. Healthcare, Dental and Vision along with 401K investment benefits are available after 90 days of employment. We offer a fun, hard-working, dog friendly environment with a calendar of paid holidays each year.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
Not at this time

Ability to commute/relocate:

• Coeur D Alene, ID 83814: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Parts: 1 year (Required)

Work Location: One location

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