Job Description
Are you friendly, personable, and like helping others? Do you have a passion for service and the emotional resilience to handle pressure?
We are a concierge company seeking a senior concierge service professional (on an on-call basis) with a passion for creating pleasant, worry-free air travel experiences for our guests.
You will be greeting, and providing assistance and training others to, individual travelers or groups at the airport, such as:
- Business Executives for whom time and speed is of the essence
- Dignitaries who may require anonymity
- Celebrities who wish to be shielded from the public
- Special Needs and Elderly Travelers with special needs
Skills necessary to perform the job
- Professional, courteous in manner and dress (business attire)
- Prior aviation/airport experience (1 year)
- Warm and willing to assist
- Superior problem-solving capabilities
- Knowledge of the terminal layout and available facilities
- Ability to respond well to difficult situations
- Emotional resilience, able to handle pressure and meet timelines
- Must exhibit a “Passion for Service”
- Must display a diplomatic demeanor
- Must take ownership and be accountable for results
- Ability to work without immediate supervision
- Multi-lingual preferred (but not necessary)
Standards
- Able to work odd hours, sometimes nights, weekends or holidays
- Ability to pass security background check and drug testing
- Qualified to obtain valid airport I.D. badge which we will facilitate
- Must be able to clearly understand and communicate in English when performing essential job functions
Job Type: Contract
Pay: $40.00 - $45.00 per hour
Schedule:
- On call
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Kenner, LA 70062: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Airport /Aviation: 1 year (Preferred)
Work Location: In person
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