Position: Patient Account Specialist 7268386

Campus: Lake Charles, Louisiana 70601

Duration: 3 months contract

Pay Rate: $22/hr.

Shift: 8:00 AM - 5:00 PM

Job Summary:

· Possesses thorough understanding of the hospital revenue cycle with specialization in hospital billing, follow-up, and the account resolution process.

· Utilizes and applies industry knowledge to resolve aged accounts receivable by working various account types including, but not limited to: hospital and/or professional claims, governmental and/or non-governmental claims, denied claims, high priority accounts, etc.

· Manage multiple work queues for follow-up and denials by engaging payor websites and initiate calls in order to ensure prompt payment of medical claims. Pursues and/or follow-up on appeals. Initiates communication with coding team and clinical staff when coding related and medical necessity appeals are warranted.

· Identifies denial trends and notifies Supervisor and/or Manager to prevent future denials and further delay in payments. Makes recommendations for resolution.

· Remains open-minded with change: maintains performance during period(s) of change and understands changes in tasks and/or environment as well as the basis for change

· Possesses ability to professionally communicate (in all forms) with payer resources such as: website, e-mail, telephone, customer service departments, etc.

· Possesses a cooperative and positive attitude toward clients, management, and co-workers by responding politely and professionally and being a valued team player

· Ability to meet departmental standards for quality and productivity.

Qualification and Experience:

· High School Diploma or GED

· Insurance Claim and Medical Collection

Documents Needed:

· Updated Resume

· Covid card

Job Type: Contract

Salary: $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Lake Charles, LA 70607: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Insurance Claim: 1 year (Preferred)
• Medical collection: 1 year (Preferred)
• Health care setting: 1 year (Preferred)

Work Location: One location

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