Financial Aid Counselor

JOB SUMMARY

Under the general supervision of the Director of the Office of Financial Aid, the Financial Aid Coordinator provides assistance to students, faculty and administrators of the University answering questions regarding student accounts, general financial aid inquiries, and enrollment and registration.

DUTIES AND RESPONSIBILITIES

• Advise students/families about financial aid eligibility, application procedures, aid programs, costs, indebtedness, money management and financial planning while individualizing information to the particular needs and situation of the student.
• Assist in the packaging process for awards made to students from the federal and state aid programs.
• Assist students and families with general questions regarding financial aid applications, loans and other forms.
• Keep abreast on all current federal, state and institutional policies regarding various financial aid programs.
• Respond to inquiries and resolve problems or make the appropriate referral.
• Assist with running processes within the student operating system necessary for support and flow of financial aid office procedures.
• Perform miscellaneous job-related duties as assigned
• Attend workshops and open house events as required.
• Other duties as assigned.

SKILLS AND EDUCATIONAL REQUIREMENTS

• Bachelors degree required. In lieu of a bachelors degree, a High School diploma/G.E.D. equivalent and five (5) years of experience in financial aid office in higher ed will be considered.
• Experience with Colleague Financial Aid Module a plus.
• Excellent customer service skills and ability to multi-task.
• Proficient in Excel, Microsoft work and Outlook

INTERRELATIONS

• Regular or daily contact with administration, faculty, staff, and students.
• Regular contact with the general public.
• Must have an appreciation and respect for diverse populations.
• Public speaking for orientations, information sessions, preview days.

CONTACT

All applications are made through the Paycom Applicant Tracking System.

ABOUT SPALDING UNIVERSITY:

Situated in the heart of downtown Louisville, Kentuckys largest city, Spalding University combines a rich social justice history and a commitment to community service as we attract students who desire a high-quality education in a very personalized setting. An engaged faculty serves nearly 2300 students at the bachelors, masters and doctoral levels, providing real-world learning in liberal and professional studies.

Faculty, staff and students are united by the institutional mission:Spalding University is a diverse community of learners dedicated to meeting the needs of the times in the tradition of the Sisters of Charity of Nazareth through quality undergraduate and graduate liberal and professional studies, grounded in spiritual values, with an emphasis on service and the promotion of peace and justice.

With a focus on service and leadership, Spaldingoffersall students a mission-drivenconnection to community and comprehensive learning resources while striking a distinctive balance serving the educational needs of both the traditional student and the working student.In addition, our unique6-week class delivery format affordsstudents scheduling flexibility amidst other life responsibilities.

Spalding aspires to become the first choice for students of compassion and service, with a commitment to cultural diversity, equity and inclusion, celebrated for a rigorous yet nurturing environment, emulated for interdisciplinary, collaborations, and acclaimed for contributions to the community.

Spalding University is an Equal Employment Opportunity/Affirmative Action employer. The University complies with all federal, state and local equal employment opportunity laws. It is the Universitys policy not to discriminate against any individual or group of individuals and to provide equal employment opportunity to all qualified persons regardless of race, color, national origin, age, disability, religion, sex, pregnancy, sexual orientation, gender identity, marital status, military status, veteran status or other protected status. All job offers are contingent upon successful completion of a pre-employment drug screening and criminal background check.