• Upholds, at all times, the Bank’s Core Values of Integrity, Respect, Positive Attitude, Empowerment, Accountability, and Excellence.
• Delivers the Bank’s tagline of “Your Best Banking Experience – Ever!” by reinforcing the application of superior customer service through own example along with appropriate follow through with involved customers and employees; actively participates in specific periodic meetings and presentations on this topic with all staff members.
• Greets and interviews consumer and business customers to determine financial needs. Suggests and explains appropriate accounts, products, and financial services available.
• Responds to and research customer inquiries investigate and correct errors, and resolve problems or other issues.
• Responsible for opening new accounts, establishing proper identification of new customers, assigning account numbers, completing forms, accepting initial deposits, and preparing all documents and items about checking accounts, savings accounts, and certificates of deposits for processing.
• Operates computer to process account activity, determine balances, and resolve problems within given authority.
• Issues Official Checks. Processes initial deposits for new accounts; determines funds available and obtains receipts for customers. Performs teller transactions as necessary.
• Receives and processes stop payment and hold orders. Processes wire transfers, ACH transactions, debit card orders, address changes, and check and deposit slip orders.
• Responsible for opening Safe Deposit Box Accounts, controlling access, assisting customers, and processing affiliated reports.
• Answers telephones and directs callers to proper Bank personnel.
• Processes debit card applications, card ordering, and file maintenance. Processes a variety of financial transactions for customers and resolves problems within given authority.
• Cross-trains less experienced branch personnel as needed.
• Creates or completes routine letters, reports, and forms. Performs clerical duties such as photocopying, faxing, filing, and processing incoming and outgoing mail as needed.
• Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
• Demonstrates respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
• Follows established policies and procedures, government rules and regulations, and security guidelines. Completes administrative tasks correctly and on time; supports the Bank’s goals and values; benefits the Bank through outside activities.
• Performs the position safely, without endangering the health or safety of themselves or others, and will be expected to report potentially unsafe conditions.
• Other duties as assigned.

• High school diploma or general education degree (GED); or 2 years of related experience and/or training; or the equivalent combination of education and experience.
• Work-related experience should consist of a cash handling, new accounts, and/or customer service background. Educational experience, through in-house training sessions, formal school or financial industry-related curriculum, should be business or financial industry related.
• Intermediate experience, knowledge, and training in branch operation activities, terminology, and products and services.
• Basic knowledge of related state and federal banking compliance regulations, and other Bank operational policies.
• Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing and spreadsheet software; typing skills to meet production needs of the position.
• Basic math skills; calculate interest and balance accounts; add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals; locate routine mathematical errors; count currency, coin, and negotiable instruments promptly.
• Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.
• Ability to deal with routine problems involving multiple facets and variables in standardized situations.
• Effective organizational and time management skills.
• Ability to work with general supervision while performing duties.
• Must be able to sit for long periods, and operate a computer, and telephone.
• This position requires writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color, and peripheral vision, depth perception, and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We began in 2007 as "Bank of George" when we opened our Las Vegas bank locations. George Washington's legacy is one of strong leadership, integrity, and dedication to community. As our foremost founding father, our namesake started something great back then. We believed a small community bank better served the needs of our clients in Southern Nevada. Though we have grown and now lend to businesses in more than 30 states, we still maintain two local branches and provide a high level of customized service to all our clients. GBank Financial Holdings Inc. (OTCQX: GBFH) is the parent company for Bank of George – Now GBank. GBank conducts business nationally through its SBA lending activities and BankCard Services, LLC ("BCS") partnership. Launched in 2016, our FinTech Gaming Division is powering Sightline Payments Play+ Solution (https://sightlinepayments.com/) for seamless and secure pay and play that enables cashless, mobile commerce solutions for gaming, lottery, and sports betting ecosystems. This positions GBank as a financial leader in this new payments world. GBank also provides general commercial banking services with an emphasis on serving the needs of small and medium-sized businesses, high net worth individuals, professionals, and investors. The Bank offers a full complement of consumer deposit products and is focused on delivering a premium level of service.