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Description:

Setting Standards, Changing Lives

Join NewYork-Presbyterian and bring new meaning to your career. Step into the fast-paced world of practice performance improvement and help drive the success of our Front Door to Care initiative throughout our organization. As an academic medical center, we have been providing outstanding medical care to the surrounding communities for over 135 years and outcomes-oriented professionals like you are setting new standards for performance improvement. By doing so, we are able to continuously build on our reputation for excellence in patient care. Now, you have the opportunity to join us!

Process Improvement Lead - Full Time - Days - Midtown

As a Process Improvement Lead, you will be responsible for engineering analytics that will adequately prepare and model data to drive practice optimization focused on the care provided to patients. You will guide the participation of the NewYork-Presbyterian Medical Group in the implementation of Front Door to Care Contact Center Operations by collaborating and facilitating with department leadership to identify opportunities for improvement. Work closely with QM Specialists and QM Analysts to develop and coordinate performance improvement collaborative programs using outcome data related to medical management and PI. Developing interdepartmental relationships and analytical skills are key to the being successful in the position. Be the face of efficient and effective performance improvement, and help make a life-changing difference.

This is a full-time, day shift position based out of our corporate office in Midtown Manhattan.

Preferred Criteria

• Master's degree in a related field
• Six Sigma Certification
• Proven track record of leading major projects to successful completion: on-time completion, financial benefits realized, sustained change over multiple years
• Experience using Microsoft Power BI for data visualization

Required Criteria

• Bachelor’s degree in related field
• PMP certification at hire or obtained within 6 months of hire
• Lean certification at hire or obtained within 9 months of hire R
• At least 3-5 years of healthcare experience in practice operations, financial/revenue cycle, and general consulting at a hospital or healthcare network and subsequent medical group
• Demonstrated ability to integrate qualitative and quantitative information to efficiently and effectively evaluate processes, and develop opportunities for improvement based on findings
• Demonstrated ability to identify project objectives, integrate multiple activities/resources and facilitate group activity towards organizational objectives.

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
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• 2021 "Employees' Choice Awards: Best Places to Work" - Glassdoor
• 2021 " Best Workplaces in Health Care & Biopharma" - Fortune
• 2020 "America's Best Employers in New York State" - Forbes
• 2020 "Working Mother 100 Best Companies" - Working Mother
• 2020 "Best Companies for Multicultural Women" - Working Mother
• 2020 "Best Workplace for Men in Nursing" - American Association for Men in Nursing
• Discover why at: nyp.org/careers

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.