Available Title(s):
107N-YN_CS_NPS - Program Coordinator

Business Title:
Program Coordinator

Employee Type:
Classified

Time Type:
Full time

Position Term:
12 Month

Position Details:

Summary of Duties:

Under general supervision perform a variety of duties in support of Student Financial Services in order to meet the desired outcome of Enrollment Management as well as the strategic goals of the university and the department. Independently advise staff, students and their parents about educational loans. Assist in the maintenance of the policy and procedure manual. Monitor and advise process work follows and recommend areas of efficiency.

Required Qualifications:

• High school graduation or equivalent AND two years of experience in the program specialty OR equivalent education/experience.
  
• Two years of experience working in a customer services oriented work environment.

Preferred Qualifications:

• Bachelor's Degree and one (1) year of applicable financial aid experience.
  
• Experience working with diverse populations.
  
• Demonstrated skills in written and verbal communication, including experience with large group presentations.
  
• Strong computer skills and proficiency with Microsoft Office programs including Word, Excel, and Outlook.
  
• Demonstrated Customer Service Skills.
  
• Demonstrated interpersonal skills.
  
• Demonstrated ability to perform multiple tasks.
  
• Demonstrated knowledge of federal and state financial aid processes and programs.
  
• Experience with student services such as Financial Aid, Admissions, Student Accounts, Center for Advising and Career Development, Registrar, Housing and Dining.

Additional Information:

Area/College:

Enrollment

Department Name:

Student Financial Services

City, State, Zip:

Pullman, WA 99164

This position is located primarily on our Pullman Campus with some remote flexibility.

Department Link:

financialaid.wsu.edu/

Monthly Salary:

Range 38 | $3,096.00-$4,117.00 (Step A through M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28 .

WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For additional information, please review the summary of benefits offered by WSU for classified staff and Total Compensation.

Overtime Eligibility:

Overtime Eligible

FTE:

100%

This is a permanent position.

Posting Close Date:

Applicants must submit their completed application by Sunday, June 11, 2023 at 11:59 p.m.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

All applicants must upload a cover letter and resume/cv to their online application. Application materials should clearly communicate how the applicant meets all required qualifications.

• External candidates, please upload all documents in the "Resume/CV" section of your application. Internal candidates, please upload all documents in the "Resume/Cover Letter" section of your application.
  
• Documents may be submitted in one file or separate files.
  
• Applicants are encouraged to upload as a PDF if possible.
  
• Applicants will be requested to provide contact information for professional references within the online application.

Required Documents:

• Resume
  
• Cover Letter

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Pullman-WA/Program-Coordinator_R-9503

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.

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