Position Overview:
Staff are responsible for assisting the Qualified Professional with tasks to provide services for individuals in the day program. The position is responsible for any licensure requirements, budgetary requirements, and clinical rules and guidelines as established by federal and state rules. This staff is supervised by a Qualified Professional.

Essential Duties & Responsibilities

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Administrative:*

• Ensure that the required documentation for reimbursement of hours worked, work-related mileage, contract services, use of PTO, vehicle maintenance reports, safety and environmental checks and any other required reports are prepared and submitted.
• Ensure compliance with ComServ, Inc. personnel and contract policies related to hiring, suspending, and separation of employment.
• Submit work-related mileage, per diem for expense reimbursement, and monthly report of PTO used.
• Ensure and monitor that billing processes are completed correctly and in a timely manner in conjunction with the Reimbursement Officer.
• Attend all Leadership Meetings.
• Assists/complete the new hire process by reviewing applications and scheduling initial and follow up interviews. Adheres to steps described in ComServ policy related to new hires.
• Ensures ComServ safety policies and procedures are followed.
• Maintains all company property entrusted to your cares, custody or control to assure safety and extend the item’s life. This includes responsibility to purchase, distribute, and supervise the use of resources such as, but not limited to the following: food, supplies, clothing, small equipment items and other appropriate needs for the program.

Financial:

• Monitor to ensure that all authorized services are authorized, maximized and do not lapse.
• In conjunction with the Reimbursement Officer, ensure and monitor that billing

processes are completed correctly and in a timely manner.

Supervision

• Monitor that staff training/contract individual training is provided in a comprehensive, timely and economical fashion at the direction of the QP.
• Ensure, implement and monitor programmatic recommendations in a timely fashion at the direction of the QP.
• Ensure individuals are monitored routinely while present in the program.
• Monitor and ensure operations of the program units.
• Ensure staff issues/problems are related to the Program Director or QP.
• Monitor core training is completed and updated as required/needed.
• Ensures consents for service are updated yearly and completed at admissions.
• In coordination with the Program Coordinator ensure that individual services are implemented, covered and completed on a daily basis.
• Coordinate all activities in conjunction with the Qualified Professional.
• Monitor all medications and physician orders for the day program.

Regulatory:

• Ensure administration of medications is monitored.
• Ensure medical aspects of person centered plans are monitored and followed; as specified by the Qualified Professional.
• Ensure compliance with all federal and state guidelines regarding licensure and regulatory standards, including ComServ, Inc. Policy and Procedures and accreditation bodies.
• Monitors that all billing is completed in compliance with all federal, state and private funding regulations.
• Monitors compliance with HIPPA regulations and Human Rights for assigned program areas.
• Have an extensive knowledge of policies and procedures specific to program areas assigned and a working knowledge and adhere to all ComServ, Inc. Policies and Procedures.
• Provides for any required information regarding investigations and /or follow up to any alleged human rights violation

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Documentation:*

• Acts as a member of the Interdisciplinary Team.
• Assesses and develops programs based on individual’s needs.
• Trains, teaches and monitors staff’s implementation of all goals.
• Trains, teaches, and monitors individual goals specific to the individuals.
• Ensures that all individuals are provided active treatment.
• Ensure that staff are providing services based on the current PCP developed by the Qualified Professional.
• Ensures that consent forms are completed as required by program specific guidelines.
• Participates in quarterly Peer Reviews and ensures that records maintain compliance with problem areas recognized by the review.
• Documents any investigative actions per policy.
• Completes Individual Evaluations upon admission and annually thereafter.

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Clinical:*

• Attends quarterly Human Rights meetings as needed.
• Monitor staff related to individual’s program goals.
• Monitor and ensure health and safety of individuals as required per ComServ, Inc. policy and procedure.
• Monitor and participate in admissions and discharges as needed.
• Monitor and ensure that all restrictive interventions/human rights violations and any Level II and III incident reports are reported.
• Monitor and ensure that individuals are informed of Human Rights at admission and annually thereafter until discharge. Educate the individual at any opportunity regarding their Human Rights.
• Maintain formal and informal contact with parents and guardians as needed.
• Ensures that individuals receive medication education regarding their prescribed medications.
• Monitors staff as they implement behavior support plans, follow the plans and document required data. Report any problems to the Qualified Professional.

Direct Support:

• Provide direct support on an as needed basis.

Other:

• Attend all organization training required of position. Attend any outside training and education as approved or assigned by supervisor.

• Act as a role model for other ComServ, Inc. staff and individuals receiving services.
• Adhere to ComServ, Inc. corporate mission, vision and philosophy.
• Participate on committees as assigned by supervisor.
• Employee in this position must be flexible with schedule and make changes as requested or required by position responsibilities.
• Ensure that all ComServ, Inc. equipment or vehicle used in conducting the responsibilities of this position is used in a responsible manner and maintained properly.
• Perform other duties deemed appropriate by supervisor.

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Knowledge, Skills & Abilities Required:*
Ability to work well with others, communicate clearly and effectively, verbally and in writing, possess leadership/supervisory and management ability. Ability to train and supervise staff. Ability to coordinate and instruct staff. Ability to act independently and make good judgments. Ability to establish rapport and relate to the individuals served, their families, community agencies, and groups, and a variety of other persons they might have contact with related to service delivery. Must be able to operate a variety of automated office equipment including a computer to communicate via e-mail, copier, fax machine, wheelchairs, and lifts where applicable, and other resident related equipment. Must be adaptable and flexible to perform under moderate levels of stress when confronted with an emergency. A valid driver’s license for the current state of residence and a safe driving record acceptable under ComServ’s liability carrier is required.

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Adaptability*

• Remains effective despite changes in job
• Moves through a variety of tasks requiring different approaches, knowledge and concerns
• Moves from one job priority to another as required by internal and external demands

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Collaboration/Team Work*

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Acknowledges the importance of others opinions and ideas; accepts that some people will never be completely convinced of one point of view

• Works toward solutions

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Judgment*

• Considers the pros and cons before making a decision
• Considers organization and management’s views
• Thinks about and deals with potential problems that might be coming from a decision

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Planning and Organizing*

• Documents important tasks or activities to achieve required results
• Distinguishes between what is urgent and what is not in setting priorities.

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Physical Demands/Conditions:*
The physical demands described in this section are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Reasonable accommodations will be considered on an individual basis.
Summary: This position may be responsible for performing various physical tasks when working with individuals served in a Day Activity Program. Below are a list of movements that this staff must be able to demonstrate in his/her job skills in order to be able to successfully perform the essential functions of the job. This employee must be able to perform the job tasks with or without reasonable accommodation as outlined in ADA.

Definitions:
Sitting: Remain in the seated position.
Standing: Remaining on one’s feet in an upright position at a workstation without moving
about.
Walking: Moving about on foot.
Lifting: Raising or lowering an object from one level to another.
Carrying: Transporting an object, usually but not limited to holding it in the hands or arms or on and over the shoulder.
Pushing: Exerting force upon an object so that the object moves away to desired.
direction.
Pulling: Exerting force upon an object so that the object moves toward the desired
location.
Climbing: Ascending or descending ladders, stairs, ramps, and van steps using legs or hands and arms. Body agility is emphasized.
Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of lower extremities and back muscles.
Balancing: Maintaining body equilibrium to prevent falling when walking, standing, leaning, crouching, running, and climbing.
Climbing: Ascending or descending ladders, stairs, ramps, and van steps using legs or hands and arms. Body agility is emphasized.
Kneeling: Bending legs at knees to come to rest on knee or knees.
Crouching: Bending body downward and forward by bending legs and spine.
Crawling: Moving about on hands and knees or hand and feet.
Reaching: Extending hand(s) and arm(s) in any or all directions including but not limited to in front of body, behind, to the side, downward, and upward.
Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved as an extension of the hand, such as to turn a switch or button a sweater.
Fingering: Picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in described in handling.
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips.
Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to another person. Convey detailed spoken instructions to Individuals served, colleagues, supervisors, or to general public such as visitors accurately, clearly, and concisely.
Visual: Three dimensional vision. Ability to judge distances and spatial relationships
so as to see objects where and as they actually are.

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This position requires that an employee work in close proximity to individuals with

physical and mental disabilities.

• The employee may encounter unpredictable situations based upon the physical and mental attributes of the population served.

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The employee may be exposed to infectious diseases and bodily fluids.

• The employee should be able to stand, ambulate, and/or walk throughout an (8) eight hour work day.
• With assistance, an employee will be asked to assist, lift, transfer or carry individuals of varying weights, sizes and abilities to self-ambulate.
• Ability to ascend and descend steps, stairs, van steps, ladders and step stools.
• Should be able to perform with ease bending, stooping, and kneeling while lifting a minimum of 50 pounds independently.
• Ability to tolerate the smell of urine, feces, vomit, saliva, etc.
• Must possess the ability to move with ease and variable speeds to serve the needs of the individual’s constant changing human behaviors.
• Must be able to tolerate extreme hot, cold, noise, vibration and moving mechanical parts, etc.

Minimum Education & Experience Requirements:
High School degree or equivalency plus at least five years of experience in goal planning, writing of goals and administration of a day program.

Job Type: Full-time

Pay: $1.93 - $2.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

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