Project Director Job at Paul Davis Restoration
Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?
Join the Paul Davis Team!
Project Director - Restoration
The Project Director is the first interaction with the customer after a loss and is responsible for interacting with the customer in a courteous and professional manner. The Project Director is responsible for selling all three verticals of mitigation, contents and reconstruction, as applicable.
Salary - $45,000-$70,000 per year
Paul Davis Company Owned Stores offer excellent benefits to all full-time employees. · Medical, dental and vision insurance· Paid time off· Paid holidays· 401(k) matching · Company paid life insurance and more
RESPONSIBILITES:
Disclaimer: Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Join the Paul Davis Team!
Project Director - Restoration
The Project Director is the first interaction with the customer after a loss and is responsible for interacting with the customer in a courteous and professional manner. The Project Director is responsible for selling all three verticals of mitigation, contents and reconstruction, as applicable.
Salary - $45,000-$70,000 per year
Paul Davis Company Owned Stores offer excellent benefits to all full-time employees. · Medical, dental and vision insurance· Paid time off· Paid holidays· 401(k) matching · Company paid life insurance and more
- Health Savings Account
- Advancement Opportunities
- Paid Training for IICRC WRT, IIRC FRST & Lead RRP Licensing
RESPONSIBILITES:
- First interaction with Customer in site
- Responsible for acknowledgement of arrival and compliance with Carrier Service levels
- Collect 3D scans on the project for exterior and interior repairs
- Scopes losses
- Discusses repairs with the customer and obtains work authorization/contract
- Maintain customer satisfaction, as determined by completed satisfaction surveys.
- Responsibility for adhering to the PDO Health & Safety Program.
- Maintain contact/relationships with key customers. Meet or exceed customer expectations
- Support staff in key client situations and events.
- Collect Accounts Receivable
- Knowledge of technology (iPhone, iPad, computer)
- Customer Service Skills
- Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested
- Ability to create documents
- Ability to answer and communicate with customers over the phone and face to face
- Ability to work independently and / or with a team
- Ability to participate in an on-call schedule
- Ability to work within hazardous environments safely
- Ability to operate a company vehicle safely
- Maintain a level of confidentiality
- High School Diploma or GED
- Driver's License
- Experience in Construction and Construction Management / Supervision
- Five years or more of Management or Leadership experience in Restoration/Construction industry
- Associate or Bachelor’s Degree
- Project management: 2 years (Preferred)
- Monday to Friday
- On call
- One work location
Disclaimer: Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
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